Customer Advisor

Summary

Join Sutherland, a leader in digital transformation, and become a Luxury Hotel Customer Advisor. This crucial role focuses on delivering exceptional experiences to luxury hotel clients. You will utilize your Italian and English fluency and customer service expertise to provide distinguished support. The position offers a competitive salary, performance-based incentives, and professional development opportunities within a diverse international environment. Sutherland values operational effectiveness, cultural connectivity, and elevating luxury experiences. Apply now to begin a rewarding career!

Requirements

• Fluency in Italian and English, both written and verbal
• Previous experience in customer service, preferably in the hospitality industry
• Strong communication and interpersonal skills
• Ability to multitask and manage time effectively in a fast-paced environment
• Attention to detail and a commitment to delivering high-quality service
• Problem-solving skills and the ability to adapt to changing customer needs

Responsibilities

• Craft exceptional experiences for luxury hotel clientele
• Provide distinguished service and support
• Ensure an unforgettable customer journey

Benefits

• Competitive salary and performance-based incentives
• Opportunity to work in an international and diverse environment
• Comprehensive training and professional development programs
• Flexible work arrangements and support for maintaining work-life balance
• Access to a range of employee benefits, including health and wellness programs