Customer Development Representative

Summary

Join Sherpany, a young and award-winning tech company, as a part-time Customer Development Representative! Based in Germany (ideally), you'll work remotely within a passionate Customer Success team, focusing on expanding our client portfolio across Europe. Your responsibilities include identifying upselling and cross-selling opportunities, building strong client relationships, and contributing to growth strategies. Sherpany offers flexible work arrangements, home office options, paid professional development, and a supportive company culture. If you have experience in a similar role and are a strong communicator, apply now!

Requirements

• Have initial experience as a Customer Development Representative, Customer Success Manager, Key Account Manager or Business Development Manager
• Be an excellent communicator, quickly build trusting relationships with internal and external stakeholders
• Like to work "hands-on" and independently
• Be a hunter and know how to win over new contacts
• Impress with your organizational talent and always keep an overview of your projects
• Speak fluent German and English

Responsibilities

• Be part of a passionate Customer Success Management Team ensuring the retention and expansion of our customer portfolio
• Actively research and identify upselling, cross-selling, and expansion opportunities within our existing customer portfolio
• Initiate contact with new contacts through targeted communication and convincingly explain the added value of our solutions
• In consulting conversations, determine the needs and challenges of the contacts and thus continuously improve our outreach tools (e.g., playbooks and best practices)
• Build strong, trusting relationships with key stakeholders and become a reliable contact person for growth opportunities
• Together with the KAM and CSM team, develop growth strategies and share valuable insights from your research
• Support in the creation of targeted proposals to offer customers real added value

Preferred Qualifications

Even if you don't meet 100% of the job description, apply anyway!

Benefits

• Be part of an international company with a flat hierarchy, where you can take on a lot of responsibility and your ideas are always welcome
• Flexible working hours, home office and the possibility of unpaid leave after the first year with us are offered so that your work-life balance does not suffer
• Your personal and professional further education is important to us, which is why we offer financial support for further education, training, etc
• Your personal well-being is important to us - our partner nilo.health supports you in this
• At Sherpany we work with new technologies and Apple MacBooks, which will be provided to you when you start at Sherpany
• Last but not least: Our company culture means a lot to us, which is why we regularly organize great team events and cultivate a value-oriented cooperation