WorkMotion is hiring a
Customer Experience Associate
WorkMotion
π΅ ~$41k-$49k
πRemote - Greece
Please let WorkMotion know you found this job on JobsCollider. Thanks! π
Summary
Join our Customer Experience FinRoll team as a detail-oriented and motivated individual to handle invoicing and payroll questions, ensuring exceptional customer experience.
Requirements
- Excellent written and verbal communication skills in English
- Experience in a client-facing role, ideally in a remote environment
- Strong analytical and problem-solving skills, with an aptitude for working with data and numbers
- Passion for delivering outstanding customer service and fostering strong relationships
- Ability to work independently and proactively, with a results-oriented mindset
Responsibilities
- Offer expert support to talents on payroll questions
- Create and maintain thorough knowledge documentation for your assigned payroll regions
- Take ownership of customer requests, ensuring timely and satisfactory resolution
- Deliver exceptional customer service, building trust and strong relationships with clients and talents
- Advocate for customer needs internally, driving continuous improvements in processes
Benefits
- Remote and distributed team - work from anywhere you are the happiest
- Trust-based work β organise your own schedule. We want to celebrate results, not hours spent working
- WorkFlex - easily workation from your dream destination
- Well-Being Day - a dedicated day off to disconnect and recharge
- Subsidised gym membership subscription
- Training and development allowance
- Opportunities to get to know some of your colleagues at our offices
- Regular virtual events and annual team meetups
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Please let WorkMotion know you found this job on JobsCollider. Thanks! π