Thematic is hiring a
Customer Marketing and Advocacy Manager

Summary

The job is for a Customer Marketing and Advocacy Manager at Thematic, a fast-growing SaaS company specializing in customer feedback analysis. The position requires 4+ years of experience in a software company (preferably SaaS), strong collaboration skills with Sales and Customer Success, and experience working with multinational organizations. The role involves building customer relationships, creating marketing campaigns, and using MarTech tools to drive expansion and adoption of new features.

Requirements

• 4+ years of experience in a software company (preferably SaaS)
• Strong experience collaborating with Sales and Customer Success
• Significant experience working in or with multinational and complex organizations

Responsibilities

• Build and strengthen customer relationships
• Create marketing campaigns
• Collaborate with Sales and Customer Success teams

Benefits

• Work remotely with a $400 per month allowance for office space (tax-free)
• Negotiable base salary
• Flexible working hours
• Be a part of a smart and high-performing team
• Regular team activities and a weekly bonding session
• Annual team retreat