Customer Marketing Manager

Summary

Join Wiz, a rapidly growing cloud security company, as a proactive customer marketer to expand customer marketing programs in EMEA. You will drive greater value for customers by hosting events like Customer Advisory Boards and Wizdom Meetups, showcasing customer success stories, and collaborating with various teams. Success requires a customer-first mindset and strong cross-functional collaboration skills. You will be responsible for end-to-end execution of customer programs, building scalable processes, and exploring innovative ways to highlight customer achievements. This role demands experience in customer marketing within the technology/SaaS/security industries and a proven ability to work effectively with diverse stakeholders.

Requirements

• 3+ years customer marketing experience working in the technology/SaaS/Security industries
• 5-8+ years of marketing experience
• Willingness to adapt to change, move quickly and think on your feet
• Experience working cross-functionally with key stakeholders across the business

Responsibilities

• Uncover new customer champions across EMEA that will be featured in customer stories on the Wiz website, social channels and at events; highlighting a variety of customer stories across verticals, geographies, segments and use cases. You will be responsible for end-to-end execution, including customer recruitment, interviews, content production and customer approvals
• Execute Wiz’s Customer Advisory Boards in EMEA to foster deep relationships with top accounts and ensure we have continuous customer feedback that influences our product strategy and roadmap
• Execute Wizdom MeetUps (Wiz’s user group program) in EMEA; creating engaging events where customers learn from their peers, gain insights into our latest product innovations and network with other customers in their region
• Collaborate cross-functionally with sales, customer success, marketing, partner marketing and product teams to build a best-in-class customer marketing program that supports the unique needs of the region
• Build scalable programs and processes, including securing logo approvals across all regions and developing partner-led case studies to highlight our global customer base
• Explore innovative ways we can highlight our forward-thinking customers, moving beyond the traditional case study and executing unique and interesting customer story-telling projects
• Grow the number of customer reviews on Peer Review platforms including G2 and Gartner Peer Insights to exemplify our industry leadership
• Enable the local field teams on top customer stories and customer reference best practices