Assistantly is hiring a
Customer Service Representative

Summary

Join our vibrant community as a Part-Time Sports Customer Service Representative, supporting sports organization operations with strong organizational skills and excellent customer service.

Requirements

• Strong organizational skills with the ability to manage multiple schedules and tasks simultaneously
• Excellent communication skills, both written and verbal, with a customer service orientation
• Proficiency in using scheduling software and Google Suite (GSuite)
• Experience with Constant Contact is a plus but not required
• Familiarity with sports team operations and terminology is highly valued
• Ability to work independently, manage time effectively, and adapt to changing schedules common in the sports environment
• Attention to detail, especially in managing uniform orders and team store operations
• Problem-solving skills and a proactive approach to addressing challenges and last-minute adjustments

Responsibilities

• Use League Apps to efficiently schedule practices and games
• Manage email inquiries and provide excellent customer support, handling questions from players, coaches, and parents professionally
• Assist with uniform orders and manage the team store, ensuring accurate and timely processing of orders
• Handle various administrative tasks related to sports team management, ensuring smooth daily operations
• Facilitate effective communication between players, coaches, and parents to ensure everyone is informed and up-to-date
• Provide support for other administrative needs as they arise within the sports organization

Benefits

• Competitive pay above market rates
• Permanent work-from-home opportunities
• Part-time positions tailored to your availability
• Health & Wellness Allowance
• Opportunities for professional development within the Assistantly community