Mutual of Omaha Mortgage is hiring a
Customer Service Representative

Summary

Join Mutual of Omaha Mortgage as a Customer Service Representative managing a large volume of inbound and outbound calls. The ideal candidate is a quick learner with excellent communication skills, strong time management abilities, adaptability, and comfort working in fast-paced environments. Previous sales or customer service experience and call center experience are preferred.

Requirements

Previous sales or customer service experience (in any capacity whether full time or part time)

Responsibilities

• Handle a large volume of warm inbound and outbound calls in a timely manner
• Read scripts verbatim for products and services and rebuttal when necessary
• Build positive relationships by going above and beyond with customer service, ensuring that all questions and concerns are handled properly

Preferred Qualifications

Call center experience preferred

Benefits

• $14/hour + Bonus
• Work/Life Balance: 40 hours/week Monday – Friday / 7:30am – 4:30pm
• Benefits: Medical/ Vision/ Dental/ 401K