Think Academy is hiring a
Customer Service Representative in Malaysia

Summary

The job is a full-time remote Customer Service Representative (Bilingual Advisor) role in Malaysia for TAL, a world-leading education and technology enterprise. The position requires fluency in both English and Mandarin, no work experience is required, and the successful candidate will be expected to work 40 hours per week.

Requirements

• Fluent in both English and Mandarin (spoken and written)
• Quick to learn and master the basic knowledge required for work, with some experience in graphic software
• Strong sense of responsibility, meticulous in work, with good communication and problem-solving skills

Responsibilities

• Provide course consultations to potential customers
• Proactive outreach to user leads
• Offer excellent customer service to existing clients

Benefits

• Full-time position requiring 40 hours per week
• Work from home in Malaysia