Customer Services Representative

Summary

Join our team as a highly organized and motivated Customer Service Representative! This essential role focuses on providing excellent customer service and ensuring smooth office operations. As the first point of contact for clients and visitors, you will demonstrate professionalism and a welcoming demeanor. Strong administrative skills, attention to detail, and multitasking abilities are crucial in this fast-paced environment. This position offers flexibility with part-time or full-time options, remote work, and no prior experience is required. It's a fantastic opportunity for anyone seeking versatile part-time work from home.

Requirements

• Ability to maintain confidentiality concerning financial information
• Must display a high level of integrity and honesty
• Must be organised and able to prioritize tasks efficiently and follow through on commitments
• Must be a highly motivated, self-starter who proposes solutions, rather than waiting for others to solve problems
• Must be flexible, adaptable and actively intervene to create and energise positive change
• Computer - laptop - tablet or smart phone is required to perform work
• Internet connection required. Any connection is fine as long as it is secure
• You should be okay working on your own from home without immediate in person supervision
• Read and follow written instructions
• Typing is essential - data entry of at least 25 words per minute

Responsibilities

• Compile, sort and verify the accuracy of customer issues & data before it is entered
• Act as an assistant to the HR Manager
• Maintain logs of activities and completed work
• Typing/Data Entry of confidential client and financial data
• Perform other administrative task as assigned
• General work
• Data entry
• Receive calls, texts & emails on my behalf
• Book appointments & Flight reservation