Owner.com is hiring a
Customer Support Advocate, Remote - Colombia
![Logo of Owner.com](https://cdn.jobscollider.com/logo/ownercom-5ebb.webp)
Summary
The job is for a Customer Support Advocate at Owner.com, a platform that helps restaurants succeed online. The role involves providing support to Spanish-speaking customers in a fast-paced environment. The position requires customer-facing support experience, fluency in both Spanish and English, and experience with a telephony system such as Talkdesk or RingDNA.
Requirements
- Customer-facing support experience, preferably at a software company
- Fluent Spanish and English speaker with excellent spoken and written communication skills in both languages
- Experience working in a fast-paced environment
- Experience with a telephony system such as Talkdesk or RingDNA
Responsibilities
Respond quickly and accurately to a high volume of inbound phone calls, chats, and emails from customers and their guests
Preferred Qualifications
Past experience with restaurants is a huge plus!
Benefits
- The estimated yearly compensation for this role is between the local equivalent to $18,000 - $25,000 USD, with the potential of additional benefits depending on experience and location
- Other benefits include comprehensive health coverage, flexible/unlimited PTO - plus extra fun perks!
This job is filled or no longer available
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