Invisible Technologies is hiring a
Customer Support

Summary

The job is a Bilingual-Speaking Customer Support position at Invisible, requiring fluency in both English and Russian. The role involves handling customer queries and issues via live phone calls, documenting conversations, and working closely with the client. The work offers steady hours, opportunities for advancement, and requires availability during the candidate's timezone.

Requirements

• Fluency in spoken and written English<>Russian
• Languages Needed: fluency in spoken & written Russian. & English
• Availability Sunday-Saturday to work
• System Requirements: Must meet minimum system and internet requirements (20 download, 5 upload Mbps, Dual-core processor with hyper-threading, 8g RAM, microphone with very clear audio, backup power supply if area receives power interruptions)

Responsibilities

• Customer Support: providing support via live inbound phone calls to resolve diners/drivers queries and issues promptly and in a professional manner
• Documentation: Document all necessary notes & vital information from customer & driver conversations

Benefits

• Compensation: Type: Hourly, Remuneration: $6/hr
• Life & Career: Your availability required in your timezone, The work is steady, the work is enjoyable, and leaves room for advancement into more senior training roles and project management roles on the Invisible team as the project expands