Summary

The job is a Bilingual Customer Support role at Invisible requiring fluency in English and Mandarin. The role involves providing customer support via live phone calls, working independently, and documenting necessary notes. The system requirements include specific hardware and internet speed, while the role requirements are fluency in spoken and written English and Mandarin, availability seven days a week, strong attention to detail, excellent grammar, goal-oriented attitude, and knowledge of the restaurant industry is a plus. The compensation is hourly at $6/hr.

Requirements

Fluency in spoken and written English<>Mandarin
Availability Sunday-Saturday to work

Responsibilities

Customer Support: providing support via live inbound phone calls to resolve diners/drivers queries and issues promptly and in a professional manner
Documentation: Document all necessary notes & vital information from customer & driver conversations

Benefits

Life & Career: Your availability required in your timezone. The work is steady, the work is enjoyable, and leaves room for advancement into more senior training roles and project management roles on the Invisible team as the project expands

Invisible Technologies is hiring a Customer Support