Data Analyst

Summary

Join Dandy, a technology company revolutionizing the dental industry, as a Senior Data Analyst. You will play a crucial role in supporting the Go to Market (GTM) and Product teams by leveraging data analysis to drive revenue growth, improve customer retention, and enhance product experience. This highly cross-functional role requires strong analytical skills, excellent communication, and the ability to work autonomously. You will develop insights, define data language, facilitate decision-making, design A/B experiments, and mentor other analysts. The ideal candidate possesses 3+ years of experience in revenue, retention, and customer lifecycle analytics, strong SQL and Python skills, and a quantitative background. Dandy offers a comprehensive benefits package.

Requirements

• 3+ years of experience working in revenue, retention, and customer life cycle analytics, ideally in a B2B setting
• BA/BS in a quantitative field such as mathematics, statistics, engineering with customer empathy or a BA/BS in behavioral science (economics, psychology, etc) with statistics skills
• Excellent SQL & Python skills
• Strong communication skills and experience communicating results in a way that drives change. You have the ability to use data to inform, align, and lead
• Strong senses of autonomy and ownership
• Strong critical thinking, problem solving, and statistical skills

Responsibilities

• Develop and share insights that drive the revenue and product teams to better serve, acquire, and retain customers
• Define the data language (i.e. KPIs, dashboards, measurement, etc) to ensure your team grasps the underlying truth that drives progress and success
• Facilitate rapid decision making through ad hoc work or by democratizing data/self service (effective BI or user-friendly explores in Looker in partnership with our data engineers)
• Design and execute effective A/B experiments that cater our product offering to our customer’s needs and boost recurring revenue
• Utilize your data super powers to reduce ambiguity and solve problems
• Be a strategic thought partner with cross-functional stakeholders
• Mentor other analysts and help them grow

Preferred Qualifications

• Experience working with revenue data at a company like Shopify, Amazon, Uber, Lyft, Instacart, or the like
• Strong customer empathy, particularly for dentists
• Have experience turning vague business problems into statistical rigorous analyses & solutions (e.g. causal inference, predictive modeling)
• Interest in working and learning in an earlier stage company where we’re still working out some of the basics
• Experience in Looker, Hex, and DBT

Benefits

• Healthcare
• Dental
• Parental planning
• Mental health benefits
• A 401(k) plan
• Paid time off