Remote Deal Desk Analyst

Summary

Join a people-centric culture at BigID, a fast-paced and rewarding tech startup that focuses on data security, compliance, privacy, and governance. We're seeking a Deal Desk Manager to support our EMEA & APJ Sales team, reporting to the Director, Deal Desk.

Requirements

• 3-5 years of experience working with sales teams in a deal desk, sales operations, or sales support role
• Excellent communication (verbal & written) skills and the ability to manage cross-functional team communication
• Demonstrated attention to detail and organization skills
• Strong analytical, quantitative, and problem solving skills
• Shines in a fast-paced environment and is self-motivated to deliver results
• Experience in developing processes & procedures for scale, including change management
• Experience with enterprise SaaS and complex deal structure
• Experience with Excel, Salesforce, and CPQ tools (Salesforce, Zuora, Subskribe, etc.)

Responsibilities

• Collaborate with Sales and Legal through the contract negotiation process and make process improvement recommendations to create efficiencies
• Act as an advisor to the field on new business and renewal offers
• Guide sales and CSM teams on all renewal and new business deal items, advise the team on contract options and help the team close deals more quickly
• Support sales reps through quote creation in CPQ, including ensuring that contract terms accurately reflect the company’s interests
• Provide enablement to new joiners to the Sales team to help accelerate productivity
• Lead process improvement initiatives to support scalable deal processes
• Be the subject matter expert for the Sales team regarding our Finance policies, and ensure accurate reporting of financial metrics including ARR and revenue
• Partner with the product, security, and privacy teams on various cross-functional projects

Benefits

• Equity participation - everyone shares in our success
• Flexible work arrangements