Deal Desk Analyst

Summary

Join Cockroach Labs as a Deal Desk Analyst and play a critical role in supporting large, complex sales transactions. You will act as a strategic advisor to the sales organization, collaborating with Legal, Finance, Product Management, Marketing, and Professional Services. This high-visibility position involves extensive interaction with senior executives and requires strong relationship-building, collaboration, and business acumen to assess requests and develop solutions. You will provide strategic business, pricing, and product support, facilitate deal approvals, improve workflows, and collaborate with internal partners. The role also includes identifying training needs and driving process improvements. This position is located in the Bay Area.

Requirements

• 5-7+ years of experience in Deal Desk, financial analysis, sales operations, pricing, or related fields
• Proven ability to collaborate with multiple departments and influence at all organizational levels
• Strong customer-focused attitude with a proactive and energetic work ethic
• Excellent communication and interpersonal skills
• Superior organizational skills with the ability to manage multiple priorities with attention to detail
• Comfortable in a dynamic, fast-paced, high-growth technology environment
• Bachelor’s degree (BA or BS) required

Responsibilities

• Provide strategic business, pricing, product knowledge, and analytical support to sales for large, complex, non-standard transactions
• Collaborate with designated sales teams to offer pricing and deal structuring guidance
• Act as a trusted advisor to sales, offering coaching on objection handling, standard terms, and contract structures
• Facilitate deal approvals and contract document generation in alignment with established policies and processes
• Improve and automate deal desk workflows, including approval routing, alerts, and standardized contract terms
• Own Quote-to-Cash (QTC) processes across the opportunity lifecycle, ensuring data accuracy for forecasting and reporting
• Collaborate with internal partners (Legal, Revenue Recognition, Finance) to expedite reviews and approvals
• Identify training needs and create enablement tools such as FAQs, templates, and playbooks
• Drive process improvements, tool enhancements, and best practices to support scalable deal desk operations
• Contribute to operational readiness for new business lines and system integrations
• Support Revenue Operations projects and initiatives as required

Preferred Qualifications

Proficiency in Salesforce CRM; experience with Salesforce CPQ is a plus

Benefits

• Stock Options
• Medical Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Professional Development Funds
• Flexible Time Off
• Paid Holidays
• Paid Sick Days
• Paid Parental Leave
• Retirement Benefits
• Mental Wellbeing Benefits