Deal Desk Analyst

Summary

Join Doppel and become their new Deal Desk Manager, building and scaling a best-in-class deal desk function. This high-impact role involves partnering with Sales, Customer Success, Finance, and RevOps to streamline quoting, support strategic deal structures, and manage the operational engine behind pricing and revenue workflows. You will manage the manual quoting process, maintain accurate deal information in CRM, and lead the evaluation and implementation of a CPQ system. You will become a subject matter expert in Doppel’s pricing strategy, contract structures, and monetization models, helping the business move faster and smarter as it scales. This position requires strong cross-functional communication skills and the ability to work with various stakeholders. The ideal candidate will be highly organized, detail-oriented, and excited to contribute to a fast-growing startup.

Requirements

• 3–6 years in Deal Desk, Sales Ops, Revenue Operations, or similar roles at a SaaS company
• Strong understanding of SaaS business models, quoting practices, and subscription revenue mechanics (co-terms, rip/replace, early renewals, etc.)
• Proficiency in Salesforce (required); experience evaluating or using CPQ platforms like Salesforce CPQ, DealHub, or PandaDoc is a strong plus
• Hyper-organized with strong attention to detail
• Excellent cross-functional communication skills; you’re comfortable working with Sales reps, C-suite, and Finance stakeholders alike
• Curious, collaborative, and excited to help define how deals get done at a fast-growing startup

Responsibilities

• Support AEs and CSMs in structuring complex SaaS deals—new business, expansions, renewals, and co-terms
• Create, review, and refine quotes manually while ensuring compliance with pricing, discounting, and commercial policies
• Serve as the internal expert on Doppel’s product catalog, pricing logic, packaging tiers, and monetization strategy
• Evaluate, recommend, and lead cross-functional implementation of a CPQ tool in partnership with Finance and RevOps
• Design and enforce scalable deal desk processes, including approvals, playbooks, documentation, and SLA tracking
• Own file organization, deal desk documentation, and maintain audit-ready records of ARR and contractual terms in Salesforce
• Act as the primary liaison between Sales and Finance for questions related to revenue recognition, billing terms, contract compliance, and deal exceptions
• Partner with RevOps and Legal to maintain contract templates and approval thresholds
• Conduct regular contract and ARR audits to ensure clean, accurate data in Salesforce