Zeals Co., Ltd. is hiring a
Design Director in Japan

Summary

Zeals is a fast-growing tech company in Japan specializing in conversational commerce and automated chat solutions. As the Design Director, you will lead and mentor a team of product designers and UX researchers, drive design system evolution, collaborate with cross-functional partners, and take ownership of strategic UX research initiatives to revolutionize digital customer service experiences. Zeals has received LinkedIn Top Startups awards twice and is seeking a Design Director to help fuel exponential growth in the US market.

Requirements

• Bachelor's degree in Design, HCI, or related field (or equivalent practical experience)
• 10+ years of experience in product design

Responsibilities

• Lead and mentor a team of product designers and UX researchers, focusing on fostering a culture of creativity, collaboration, and continuous improvement
• Drive the evolution and consistency of our design system across multiple products and features, ensuring the highest quality and alignment with business objectives
• Collaborate closely with cross-functional partners to establish and prioritize design initiatives that enhance user experiences and drive business growth
• Take ownership of strategic UX research initiatives, working closely with product managers and lead UX researchers to identify insights and opportunities that inform the product roadmap
• Lead internal design operations and process improvement projects aimed at advancing our design capabilities, streamlining workflows, and optimizing resource allocation

Preferred Qualifications

• Japanese language proficiency at a business or native level
• Understanding of cultural differences
• Knowledge and experience in chatbots, AI, marketing, and SaaS products

Benefits

• Competitive salary
• Performance reviews twice a year
• 10 days paid holidays during the first year, weekends off, national holidays, summer and winter break
• Visa support
• Education support (Udemy, Frontend Masters)
• Flexible working (highly flexible, remote-first international organization)
• Housing allowance (within 1.5KM away from office)
• Club activity allowance
• Shuffle lunch allowance (Cross department lunch)
• Zeals Bar (bi-monthly free flow beer party)