Developer Evangelist

Summary

Join Twilio as a Developer Evangelist and partner with enterprise developers to build innovative Twilio-powered solutions. You will plan and host developer events, present on Twilio products, and collaborate with cross-functional teams. This role requires strong technical skills, experience in developer engagement, and excellent communication abilities. The position involves working directly with key stakeholders at major customers and creating engaging content. The role is remote, based in India, and includes approximately 20% travel. Twilio offers competitive pay and benefits.

Requirements

• Proficient in writing Python, PHP, Node, C#, or Java with insights into web frameworks within or across these languages
• Over 5 years of experience writing production code, with strong empathy for developers to successfully guide their building process
• Experienced in cross-functional collaboration with teams like sales, support, and marketing
• Creative and collaborative problem-solving skills, with a focus on data-driven decision-making for system and process improvements
• Skilled in storytelling to highlight developers building on Twilio and inspire others
• Experience in public speaking, writing, or organizing engaging programs
• Familiarity with project management tools and methodologies

Responsibilities

• Plan and host in-person and virtual events for developers at top companies using Twilio, managing staffing, event planning, agenda creation, and team registrations
• Present on Twilio products and customer engagement while assisting teams in building prototypes for demos that solve real business problems
• Navigate cross-functional collaboration and negotiate within Twilio to align with program and engagement objectives
• Work directly with key stakeholders at major customers, coordinating calls, working on-site, and acting as liaison for technical projects
• Drive projects independently from inception to completion, outlining key milestones and ensuring deadlines are met
• Communicate project plans, progress, and outcomes effectively to stakeholders at all levels
• Write clear and empathetic content, including blog posts and technical tutorials, addressing complex challenges faced by developers
• Ensure an exceptional developer experience with Twilio, measured by customer feedback
• Support innovation and customer experience through meetings and workshops focused on identifying and defining business problems
• Develop engaging events and content focused on helping developers use the Twilio platform to solve technical use cases

Preferred Qualifications

• Ability to influence and build effective working relationships across all levels of the organization
• Excellent skills in influencing, problem-solving, consensus-building, and strong interpersonal communication
• Experience in organizing and running developer events
• Proven experience with design thinking and human-centered design methodologies and frameworks

Benefits

• Competitive pay
• Generous time-off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program