Digital Content Operations Manager

Summary

Join Townsquare Media as their Digital Content Operations Manager and play a critical role in curating engaging website experiences across 74 radio markets. You will support local content creators by managing website maintenance, contests, content marketing, newsletters, reporting, app alerts, cross-posting, and content improvement. This remote position requires five years of online editorial experience, strong social media skills, and exceptional multitasking abilities. The ideal candidate is empathetic, a team player, and a service-oriented problem solver. Townsquare offers competitive benefits, including PTO, health insurance, a 401(k), and a casual work environment.

Requirements

• Five years of online editorial experience with exceptional writing, editing, SEO skills
• Strong grasp of how to use popular social media networks (like Facebook Twitter, Instagram, and YouTube) to promote content
• Be a consummate multi-tasker (with excellent communication skills) who is understanding of the ever-changing culture of the internet
• Ability to prioritize and focus under fast-paced pressure while managing multiple tasks and projects
• Strong troubleshooting and problem-solving skills, editorially and technologically
• Proficiency in the use of digital technology, including online publishing platforms
• An understanding of the ever-changing culture of the internet
• Have great communication skills, obsessive attention to detail, and a sense of humor

Responsibilities

• Update show schedules, navigation menus and dynamic leads
• Assist markets with building out local digital contests
• Schedule and automate Facebook promotion of evergreen regional content
• Update and check newsletter feeds
• Build analytics reports and diagnose issues with Content Dashboards
• Send app alerts for syndicated shows and group contests
• Monitor traffic for real-time surges and cross posting regionally
• Monitor traffic for real-time surges and optimize for revenue (adding stronger galleries, adding linkbacks, copyediting, etc.)

Preferred Qualifications

Experience in a digital editorial environment

Benefits

• 3 weeks of PTO (+ 9 paid holidays)
• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Casual, high-energy work environment
• Opportunity for upward mobility
• Company provided laptop
• Competitive salary + bonus program
• Company discounts
• Pet Insurance
• Time off for volunteering