Remote Digital Health Device Installer

Summary

Join our Vayyar Partner Success team as a Digital Health Device Installer, working with our Technical Projects Team to perform onsite installation of hardware related to our solutions. The role involves diverse work assignments and requires attention to detail.

Requirements

• 5 years of professional experience running low-voltage cable and installing technology equipment in both residential and commercial environments with a high focus on aesthetic results
• A minimum of 5 years of experience working with and troubleshooting technology products
• A minimum of 5 years of networking experience including both wired and wireless networks highly desirable

Responsibilities

• Execute installation of Digital Health Devices in the field
• Support customers on a highly technical product thru explanation of functionality & troubleshooting
• Assess and support client satisfaction and solution adoption to actively contribute to customer success
• Work as part of a team to respond quickly and efficiently to evolving customer needs and opportunities
• Prepare customer documentation - writing, organization, and upkeep
• Collaborate with other internal teams on customer care, technical parameters, and customer feedback for product development
• Assist in the creation and documentation of best practices and processes as the product and team develop