Digital Learning Specialist

Summary

Join Oportun's team and be part of a mission-driven fintech that empowers members with financial goals within reach. As a Communications Specialist, you will independently plan, develop, execute, and complete different types of communications that effectively drive changes for our Operations Lines of Business.

Requirements

• Must be bi-lingual (English and Spanish), with strong written and communication skills
• Positive, effective communicator (verbal and written) with colleagues and stakeholders
• Demonstrate engagement and ability to serve, drive multiple projects simultaneously
• Attention to detail and focus on quality of deliverables
• Ability to deal with challenging deadlines, while handling negotiation skills
• Ability to work in a team environment
• Bachelor’s degree or higher in Training, Education, Graphic Design, Communication or business-related discipline required
• Prior relevant (3+ years) experience with instructional design, content development, training, education, presentations, etc
• Proficiency in eLearning Development Tools (Articulate Storyline is a must)
• Proficient in creation of interactivity through animations, triggers & layers, programming and coding (JavaScript knowledge preferred)
• Knowledge of Audio, Video and picture editing software (preferred Camtasia, Photoshop, Audition, Premiere)
• Tech-savvy and proficient in Microsoft Office Suite (Outlook, PowerPoint, Word, Excel)
• Experience with Learning Management Systems (LMS) environments

Responsibilities

• Independently plan, develop, execute, and complete different types of communications that effectively drives changes for our Operations Lines of Business
• Ensure measurement and reporting on the success of the completion of communications delivery (tracking completion and evidence of such communications)
• Independently plan, develop, execute, and complete eLearning training materials that effectively drives processes, changes or business policies needs from any Oportun business group
• Analyze data and evaluate the reception of communication/eLearning needs shared by our requesters
• Maintain relationship and collaborate with key business leaders to understand what is needed for changes to land successfully
• Participate in kick-off, schedule, one time or training meetings to obtain useful information in order to integrate it into a learning object development
• Oversee, review, and share accurate information related to updates in project meetings
• Follow instructional design development processes while creating and maintaining courses up to date
• Manages the track of all types of projects, such as communications, eLearning’s, etc
• Translation of materials/communications from Spanish to English and vice versa
• Implement, update and adds valuable visual assets to our content library
• Owns courses/media creation and enrollment within our LMS, as well as tracking completion reports
• Create interactive and multimedia-rich e-learning modules that incorporate graphics, audio, video, and animations
• Integrate quizzes, assessments, and interactive activities to enhance learner engagement and retention
• Test and trouble-shoot to ensure a great user experience
• Coordinate with team members, SME’s and stakeholders to meet project deadlines and objectives
• Be focused, present and punctual in each task and/or delivery