Digital Marketing Project Manager

Summary

Join Measure Marketing as a Project Manager and play a crucial role in ensuring seamless coordination between clients and internal teams. You will oversee and manage projects, guaranteeing efficient execution, alignment with client objectives, and timely delivery. Working closely with Growth Managers and the delivery team, you will provide a top-tier customer experience. Key responsibilities include customer onboarding, managing existing client projects, fostering collaboration, planning and scheduling projects, prioritizing tasks, assessing and mitigating risks, ensuring quality, reporting, and managing client relationships. The ideal candidate possesses a Bachelor's degree in a relevant field or equivalent experience, proven digital marketing project management experience, strong organizational and communication skills, and proficiency in project management tools. Measure Marketing offers a competitive salary and professional development opportunities.

Requirements

• Bachelor's degree in Marketing, Business Administration, or a related field (or equivalent experience)
• Proven experience in digital marketing project management, with a track record of successfully delivering projects on time
• Strong organizational skills with acute attention to detail
• Excellent communication and interpersonal skills to coordinate cross-functional teams
• Proficiency in project management tools and software (ClickUp, Asana, Monday.com, etc.)
• A problem-solving mindset with a customer-first approach

Responsibilities

• Own the onboarding process, ensuring a smooth transition for new clients
• Develop a structured onboarding framework with clear expectations and timelines
• Act as the key point of contact for customers, setting them up for long-term success
• Track and document progress to optimize onboarding and enhance the client experience
• Serve as the primary project owner, ensuring timely execution of deliverables and high-quality outcomes
• Monitor project timelines and milestones, proactively addressing risks and potential roadblocks
• Implement structured project communication plans to keep customers updated
• Work with internal teams to streamline processes and eliminate inefficiencies
• Act as a bridge between Account Managers and the Backend team, fostering open communication and collaboration
• Conduct regular project meetings to align teams, provide updates, and resolve challenges
• Ensure clear documentation and alignment on goals, priorities, and key performance indicators
• Develop comprehensive project plans, including timelines, milestones, and resource allocation
• Monitor progress against established project goals and adjust plans as necessary
• Ensure all projects adhere to structured workflows and best practices
• Work with Account Managers to prioritize tasks based on client needs and deadlines
• Allocate resources effectively to maximize efficiency and results
• Identify potential project risks and develop proactive mitigation strategies
• Address and resolve roadblocks swiftly to prevent delays
• Implement quality control processes to maintain high standards for deliverables
• Conduct thorough reviews to ensure all outputs meet client expectations
• Generate regular project status reports with key metrics and performance insights
• Maintain detailed documentation for tracking, analysis, and continuous improvement
• Build and maintain strong client relationships, ensuring their expectations are met
• Proactively seek feedback to refine processes and enhance overall customer experience
• Stay informed on industry best practices and emerging digital marketing trends
• Recommend and implement process enhancements to increase efficiency and effectiveness

Preferred Qualifications

Experience managing projects for international clients is a plus

Benefits

Competitive salary and professional development opportunities