Digital Marketing Specialist, CRM Support

Summary

Join our client, a leading hygiene and cleaning services provider, as their Digital Marketing Specialist & CRM Support! This role blends strategy and execution, leveraging your Zoho CRM and LinkedIn Sales Navigator expertise. You will administer and maintain Zoho CRM, conduct market research, create engaging content, and coordinate marketing plans. Responsibilities include tracking campaign performance, providing support to sales managers, and attending virtual meetings. This permanent, work-from-home position offers a competitive benefits package.

Requirements

• 1–3 years’ experience in marketing, digital, or CRM support
• Must have a Zoho CRM experience
• Must be proficient in LinkedIn Sales Navigator
• Background in managing content calendars, social media, and email marketing
• Strong written and verbal communication skills
• Solid grasp of Microsoft 365 Suite (Outlook, Word, Excel, PowerPoint)
• Self-driven, organised, and able to work independently

Responsibilities

• Administer and maintain Zoho CRM (act as the system superuser)
• Conduct market and lead research using LinkedIn Sales Navigator
• Create and manage engaging blog and social media content (LinkedIn, Facebook, Google)
• Coordinate marketing plans and align strategies with the sales team
• Maintain website content (directly or via third parties)
• Track and analyse engagement, SEO performance, and campaign outcomes
• Provide ongoing marketing and CRM support to the National Support and Sales Managers
• Attend virtual meetings with sales and support teams to align efforts

Preferred Qualifications

Tertiary education in Business, Marketing, or IT

Benefits

• Permanent work-from-home set-up
• Dayshift (Australian business hours)
• Full Time
• HMO
• Annual leave
• Christmas Bonus equivalent to 1 month's wage (pro-rata)