Digital Sales Executive

Summary

Join Chronos Agency as a Sales Executive and play a key role in driving revenue growth. You will close consultative sales, manage the sales pipeline, and build strong relationships to generate new business. Responsibilities include managing sales-related administrative duties, representing company products and services, collecting payments, providing excellent customer service, and working with operations teams. This role requires a minimum of 3 years of experience in a relevant sales role, strong sales and customer service skills, and proficiency in various software platforms. Chronos Agency offers a highly rated workplace, career growth opportunities, work-life balance, and various benefits including full-time remote work, paid time off, and other allowances.

Requirements

• Minimum of 3 years of experience as a Sales Executive or in a relevant role
• Background in digital marketing agencies or a similar industry, ideally aligning with Chronos Agency
• Proven experience in managing and engaging with APAC / US / AUS clients
• Strong sales and customer service skills, with a track record of achieving targets
• Exceptional verbal and written communication skills in English
• Proficiency in Microsoft Office, CRM platforms, and sales software
• Excellent phone etiquette and presentation skills
• Strong negotiation and problem-solving abilities
• In-depth understanding of marketing strategies and negotiation techniques
• Ability to deliver compelling and persuasive presentations

Responsibilities

• Manage and work on sales related administrative duties & documentation SOPs as and when required
• Accurately represent and develop thorough knowledge about the company’s products and services rendered and fulfillment scopes
• Efficiently and tightly collect payment of follow up cases and review appointments
• Provide excellent customer service support to clients
• Work cross functionally with operations/fulfillment teams and ensure smooth handover experience for clients
• Provide resolutions to client’s grievances and post-sales commercials issues when necessary
• Sustain company’s profitability through excellent relationship management and renewal of retainer clients
• Maximum customer retention through ascending or descending (up or down) company’s product or services
• To increase company’s profitability through onboarding prospects to clients

Benefits

• Full-time remote work setting
• Paid Time Off (30 days annually)
• Observance of public holidays
• Internet Allowance
• Technology Benefit
• Health and Wellness Allowance
• Maternity and Paternity Benefit
• Loyalty Rewards
• Performance-based Incentives