CrossFit is hiring a
Director, Remote - Worldwide
![Logo of CrossFit](https://cdn.jobscollider.com/logo/crossfit-llc-ee54.webp)
Summary
CrossFit is hiring a Director of Retail and E-Commerce to lead their retail operations and online sales channels, driving growth and enhancing customer experiences. The ideal candidate has extensive experience in retail management and e-commerce, strong leadership skills, and knowledge of digital marketing and retail technologies.
Requirements
- Proven track record of driving sales growth and managing successful retail and e-commerce operations
- Experience working with a global network or decentralized teams, preferably in the fitness or wellness industry
- Deep understanding of retail and e-commerce industry trends, best practices, and key performance indicators
- Knowledge of digital marketing strategies, including SEO, SEM, email marketing, and social media
- Familiarity with retail and e-commerce technologies, such as POS systems, CRM tools, and e-commerce platforms
- Strong leadership and team management skills, with the ability to inspire and motivate a diverse team
- Excellent strategic thinking and problem-solving abilities, with a data-driven approach to decision-making
- Proficiency in financial management, budgeting, and forecasting
- Ability to adapt to a fast-paced, dynamic environment and manage multiple priorities effectively
Responsibilities
- Develop and implement comprehensive retail and e-commerce strategies to achieve sales growth and profitability targets
- Collaborate with senior management to align retail and e-commerce initiatives with overall business objectives
- Manage the e-commerce platform, ensuring a seamless and user-friendly online shopping experience
- Optimize website functionality, navigation, and product listings to maximize conversions and sales
- Implement digital marketing strategies, including SEO, SEM, email marketing, and social media, to drive online traffic and sales
- Develop and implement customer engagement strategies to enhance loyalty and satisfaction both in-store and online
- Address customer feedback and complaints promptly, ensuring a positive resolution and continuous improvement
- Leverage customer data and insights to personalize marketing efforts and improve customer experience
- Prepare and manage retail and e-commerce operations budgets, ensuring cost control and profitability
- Analyze financial reports, sales data, and market trends to identify opportunities for growth and efficiency
- Collaborate with finance teams to forecast sales, manage inventory, and optimize pricing strategies
- Oversee operations of CrossFit-event retail stores, ensuring efficient processes, optimal inventory levels, and excellent customer service
- Lead and manage an on-site team of retail managers, e-commerce specialists, and support staff, fostering a high-performance culture
- Monitor and analyze store performance metrics, identifying areas for improvement and implementing corrective actions
- Develop and execute visual merchandising strategies to enhance in-store customer experience and drive sales
- Stay abreast of industry trends and emerging technologies, incorporating innovative solutions to enhance retail and e-commerce operations
Benefits
- Rich Medical, Dental, and Vision plans
- Unlimited Paid Time Off––empowering you to unplug whenever and however you need to
- Flexible spending account and 401(k) with employer matching at 5%
- CrossFit Gym Membership Reimbursement
- CrossFit Courses Benefit
- Partnership Perks
This job is filled or no longer available
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