Director

Summary

Join JumpCloud® as the Director, Global Channel Sales and lead the worldwide channel sales strategy, driving significant revenue growth and market share expansion. You will cultivate a high-performing global network of channel partners, leading and empowering a global team of Channel Sales Managers and Team Leaders. This pivotal role requires developing and implementing a comprehensive global channel sales strategy, establishing global KPIs and sales targets, and conducting regular performance reviews. You will also cultivate executive-level relationships with key global channel partners, collaborate with internal teams, and continuously optimize global channel programs. Analyze global market trends and provide insightful reports to senior leadership. Represent JumpCloud® as a thought leader in the global channel ecosystem.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field
• 10+ years of progressive experience in channel sales, business development, or partner management, with at least 2-4 years in a global leadership role managing managers and team leaders
• Experience in LATAM, EMEA and/or APAC markets
• Demonstrated success in building, scaling, and managing global channel sales organizations to achieve significant revenue growth
• Proven ability to develop and execute complex global channel strategies
• Extensive experience cultivating and managing relationships with diverse channel partners across multiple international markets
• Strong understanding of global channel sales dynamics, partner ecosystems, and go-to-market strategies

Responsibilities

• Develop and implement a comprehensive global channel sales strategy that aligns with overall corporate objectives, drives aggressive revenue targets, and expands market reach across all key regions
• Lead, mentor, and inspire a distributed team of Channel Sales leaders and individual contributors. Provide strategic guidance, coaching, and professional development opportunities to ensure individual and team success, fostering a culture of high performance and accountability
• Establish global KPIs and sales targets for channel partners and internal teams. Drive rigorous performance management, conducting regular reviews, providing constructive feedback, and implementing action plans to ensure the achievement of global sales
• Conduct regular performance reviews, provide constructive feedback, and set individual development goals for each team member
• Cultivate and maintain strong, executive-level relationships with key global channel partners, ensuring mutual growth, strategic alignment, and long-term success. Identify and onboard new strategic partners to expand global coverage and capabilities. Work closely with the senior leadership team to ensure alignment of channel sales goals with broader corporate objectives
• Partner closely with global Product, Marketing, Customer Success, and Operations teams to ensure seamless channel enablement, product adoption, and market responsiveness. Provide critical market and partner feedback to inform product development and marketing strategies
• Continuously assess, optimize, and innovate global channel programs, processes, and enablement initiatives to maximize partner effectiveness, drive efficiency, and enhance overall sales performance
• Analyze global market trends, competitive landscapes, and partner performance data to identify opportunities, mitigate risks, and inform strategic decisions. Provide regular, insightful reports to senior leadership on global channel sales performance
• Represent the company as a thought leader in the global channel ecosystem, participating in industry events and fostering strong relationships within the partner community

Preferred Qualifications

• Experience in the identity and access management (IAM) or cybersecurity sector
• Deep knowledge of the Active Directory or other JumpCloud products and their market position
• Experience operating in a fast-paced, high-growth technology company

Benefits

• Several medical plans to choose from including a high deductible HSA plan with employer contribution
• Two dental plans
• Vision insurance
• Flexible spending account (FSA)
• Employee assistance program (EAP)
• Short- and long-term disability
• Life insurance
• A 401k savings plan with match
• Flexible paid time off policy