Director

Summary

Join Wavelo, a SaaS company modernizing telecoms, as their Director of the CTO Office. This role blends strategic program management, cross-functional coordination, and initiative leadership, driving clarity and alignment across critical projects. You will work closely with the CTO, executing company priorities and aligning various departments. Responsibilities include shaping strategic initiatives, partnering with senior leadership, ensuring organizational coordination, and assisting with board-level deliverables. This remote-first position requires some in-office time in Toronto. The ideal candidate possesses 8+ years of experience in program management or similar roles, strong organizational skills, and the ability to drive cross-functional projects. The role offers significant impact and responsibility within a high-leverage part of the company.

Requirements

• 8+ years experience in program management, product operations, strategy, or similar roles
• Highly organized with strong attention to detail and follow-through
• Demonstrated ability to drive cross-functional projects with high ambiguity and tight timelines
• Comfortable making decisions, fostering open dialogue, and holding teams accountable with empathy and clarity
• Strong communicator with the ability to influence without formal authority
• Technically conversant — you won’t need to code, but you should be fluent enough to understand architectural discussions and platform constraints
• Hands-on and unafraid to jump into the weeds when needed

Responsibilities

• Help shape and lead strategic initiatives. A good example would be formalizing a feature release process in collaboration with Product and Engineering
• Partner with senior leadership to align platform and product delivery, drive internal reporting, and prepare for budget planning
• Work with HR, Finance, Security and Legal to ensure org-wide coordination, budget and support requests to/from the CTO office, and maintain internal service levels
• Assist the CTO with board-level or strategic deliverables, including materials for the CEO, external stakeholders, and investors

Preferred Qualifications

• Experience in a startup or high-growth environment
• Background in modern software architecture and the software development lifecycle (SDLC)
• Familiarity with building or scaling SaaS platforms
• Exposure to event-driven systems and architectural patterns

Benefits

Fair compensation and generous benefits