Director, Change Management & Employee Comms

Summary

Join Spring Health, a leading mental healthcare provider, as a Change Leader in Employee Communications. Lead the company-wide change management strategy, partnering with the C-Suite and Extended Leadership Team to develop and implement high-impact communication strategies. You will be responsible for maintaining and evolving internal communications infrastructure, serving as a strategic advisor to executive leaders, and ensuring change and communications plans are embedded across critical People-led initiatives. Success involves clear change and communication plans, high open/view rates on internal communication channels, high stakeholder satisfaction, and employee engagement data reflecting clarity, confidence, and readiness during change. This role requires 7+ years of experience in change leadership, organizational development, or employee communications in fast-paced environments. The target base salary range is $173,110-$216,390, with a competitive total rewards package including stock options and benefits.

Requirements

• 7+ years in change leadership roles, organizational development, or employee communications roles in fast-paced, high-growth environments
• Proven experience leading enterprise-wide change efforts with high visibility and impact
• Outstanding ability to speak and write in a way that is clear, commanding, and human
• Deep understanding of change management principles (Prosci, Kotter, or similar) and a sharp instinct for how to adapt them in real life
• Strategic thinker who thrives in ambiguity and acts fast without sacrificing quality
• Highly trusted by executives. Credible, influential, and calm under pressure
• Track record of building systems and frameworks while rolling up your sleeves to execute
• Comfort with being front-and-center: you don't wait for the brief, you create it
• Naturally persistent and resilient—can juggle multiple complex priorities without getting stuck in the weeds
• Passionate about employee clarity, communication, and connection

Responsibilities

• Lead the company-wide change management strategy that helps our employees navigate and embrace organizational transformation with clarity, energy, and confidence
• Partner directly with our C-Suite and Extended Leadership Team to identify and drive high-impact communication strategies for key business priorities and organizational changes
• Lead the planning, communication, and rollout of complex, high-impact changes across the company
• Maintain and evolve our internal communications infrastructure (e.g., our intranet, Slack channels, Rewatch, newsletter) to maximize relevance, reach, and connection in a hybrid workplace
• Serve as a strategic advisor and thought partner to executive leaders and people managers, equipping them with the messaging, tools, and guidance they need to lead through complexity
• Ensure change and communications plans are embedded across critical People-led initiatives, including DEI, Total Rewards, Org Design, Performance Enablement, and Policy
• Champion visibility and storytelling across the organization—surfacing the stories and strategies that connect our team to our mission and vision
• Lead with urgency, courage, and clarity in times of change or ambiguity—whether you’re building a comms plan or jumping into a crisis moment
• Regularly measure impact and improve effectiveness through feedback loops, usage data, engagement analytics, and employee input

Preferred Qualifications

Change management certification

Benefits

• Health, Dental, Vision benefits start on your first day at Spring
• You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• We offer competitive paid time off policies including vacation, sick leave and company holidays
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents
• Access to Noom , a weight management program—based in psychology, that’s tailored to your unique needs and goals
• Access to fertility care support through Carrot , in addition to $4,000 reimbursement for related fertility expenses
• Access to Wellhub ,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons , which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year
• $200 per year donation matching to support your favorite causes