Director, Content and Communication

Summary

Join Rithum™, a leading commerce network, as the Director of Content and Communications. You will define and execute a comprehensive content strategy, overseeing content creation, aligning it with marketing objectives, and driving thought leadership initiatives. Responsibilities include managing a team, optimizing content performance, and fostering relationships with stakeholders. The ideal candidate possesses 10+ years of marketing and communications experience in senior roles within high-growth SaaS or technology companies, along with exceptional storytelling and communication skills. Rithum offers a competitive compensation and benefits package, including comprehensive health insurance, paid time off, remote work options, and professional development opportunities.

Requirements

• 10+ years of marketing and communications experience, with at least 3 years in senior roles within high-growth SaaS or technology companies
• Proven expertise in content strategy and creation, with a strong track record of developing materials that drive demand and align with marketing objectives
• Exceptional storytelling and communication skills, including experience crafting executive-level presentations and thought leadership content
• Demonstrated ability to collaborate cross-functionally with product, sales, and customer success teams
• Familiarity with AI tools and automation platforms for scaling content production
• Experience managing cross-functional global teams, especially for SaaS companies operating internationally

Responsibilities

• Evaluate existing assets and architect a content strategy that spans the marketing funnel, driving engagement across channels, including the website and social media
• Oversee high-impact content creation, including whitepapers, blog posts, case studies, and executive communications, to drive pipeline growth and brand affinity
• Align content with lead-generation efforts and go-to-market plans in collaboration with demand generation, product marketing, and sales teams
• Incorporate SEO optimization into content strategies to ensure discoverability and drive traffic growth
• Emphasize localization or personalization of content to cater to global or segmented audiences
• Define and lead clear business-impact targets for content strategies
• Monitor content performance across channels, leveraging content performance platforms (e.g., Marketo, Google Analytics) to optimize for engagement and effectiveness
• Implement KPIs to measure content impact, engagement, and ROI
• Drive thought leadership initiatives, including PR and media outreach, to amplify the company’s brand presence and position it as an industry innovator
• Foster relationships with press, analysts, and influencers to deliver consistent, impactful storytelling
• Proactively identify emerging industry trends to position the company as a forward-thinking leader
• Oversee executive communications, including keynote speeches, thought leadership articles, and high-stakes presentations
• Lead and mentor a team of content and communications professionals, fostering a culture of collaboration and innovation
• Establish workflows to ensure the timely delivery of impactful content
• Promote scalable content practices by leveraging templates and AI tools without compromising creativity
• Demonstrate budget management experience to effectively oversee content production costs or PR/marketing budgets
• Build strong relationships with internal and external stakeholders, including executives, clients, and partners
• Maintain content governance to ensure consistency and high standards across the organization
• Collaborate closely with customer success teams to create customer advocacy stories or case studies

Preferred Qualifications

• Bachelor’s degree in marketing, communications, journalism, or a related field; an MBA is a plus
• Experience in agency settings or SaaS industries, with exposure to high-velocity and enterprise go-to-market motions
• Knowledge of Account-Based Marketing (ABM) practices to align content with enterprise sales efforts
• Experience with rebranding efforts, particularly during periods of transformation or expansion

Benefits

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 paid company holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and a paid volunteer day
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app, MoveSpring, and Employee Assistance Program
• Remote work stipend for internet, cell phone, office furniture and supplies
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year
• Remote-first working conditions
• Generous time off
• Wellness days