Director Delivery

Summary

Join Nagarro, a Digital Product Engineering company, as a leader overseeing multi-million-dollar IT services engagements. You will drive account growth, support pre-sales activities, and champion a consulting mindset within delivery teams. Responsibilities include owning end-to-end delivery of large-scale programs, ensuring projects meet quality standards, and building client relationships. You will translate business objectives into delivery strategies, manage P&L for assigned accounts, and drive efficiency through process improvement. Leadership, coaching, and talent development are key aspects of this role, requiring experience managing multivendor and distributed global teams. Success requires strong business acumen, exceptional communication skills, and a deep understanding of enterprise technologies and digital transformation frameworks.

Requirements

• Total experience 16+ years
• Strong and progressive experience in IT services with a leadership role overseeing multi-million-dollar engagements
• Proven track record in consulting-led delivery, ideally with a mix of fixed price, T&M, and managed services models
• Strong understanding of enterprise technologies, software engineering practices, and digital transformation frameworks
• Deep experience in Agile, DevOps, and hybrid delivery models
• Demonstrated success managing multivendor and distributed global teams
• Strong business and financial acumen with a focus on outcomes, ROI, and client value
• Exceptional interpersonal and communication skills—can inspire teams, influence stakeholders, and represent Nagarro in client forums
• Entrepreneurial spirit with a growth mindset, ambition to scale, and hunger to lead change
• Experience in one or more verticals such as Life Sciences, BFSI, Retail, Healthcare, or Manufacturing
• Exposure to emerging technologies like AI/ML, Big Data, IoT, or Cloud-native architectures
• Excellent communication skills, with the ability to engage effectively with clients and internal teams
• Bachelor’s or master’s degree in computer science, Information Technology, or a related field

Responsibilities

• Drive account growth through innovation, value-added delivery, and identifying new opportunities
• Support pre-sales and solutioning activities, including RFPs and client workshops
• Champion a consulting mindset within delivery teams to position Nagarro as a thought partner
• Own the end-to-end delivery of large-scale and complex programs across multiple clients and verticals
• Ensure projects are delivered on time, within scope and budget, with the highest quality standards
• Translate business objectives into actionable delivery strategies
• Build and nurture trusted advisory relationships with clients and C-level stakeholders
• Understand evolving client needs and align delivery to exceed expectations
• Act as a strategic partner to clients, identifying opportunities for growth and transformation
• Own P&L for assigned accounts or business units
• Manage delivery risks, budgets, contracts, and governance structures
• Drive efficiency through process improvement and automation
• Stay ahead of emerging technologies and guide teams in adopting modern engineering and delivery practices (Agile, DevOps, Cloud, AI/ML, etc.)
• Foster a culture of continuous learning, experimentation, and technical excellence
• Lead, coach, and scale high-performing cross-functional teams across geographies
• Attract, retain, and grow top talent by creating a culture of ownership, collaboration, and growth