Deel is hiring a
Director, GTM

Summary

The job is for a Salesforce expert to manage the strategic direction of Salesforce and other GTM applications in Deel, a global company specializing in helping businesses hire talent worldwide. The role involves leading a team, ensuring delivery of high-quality solutions, overseeing integration with other systems, defining KPIs, collaborating with senior leadership, managing relationships with vendors, and ensuring compliance.

Requirements

• 10+ years of full lifecycle experience in building and delivering Salesforce and GTM solutions, preferably in a SaaS environment
• Extensive experience in guiding and managing Salesforce development and admin teams
• Proficiency in Salesforce Sales & Service clouds, and supporting tool sets such as Gong, Outreach, ChiliPiper, etc. or equivalents
• Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Platform App Builder) are required
• Proven experience as a Salesforce architect with a minimum of 3 years of experience
• Proven experience in project management, including successful implementation and integration of business applications
• Excellent written and verbal communication, presentation, and interpersonal skills with the ability to present complex concepts to management, team members and non-technical audiences in a simple, easy to understand context
• Proactive self-starter, requiring minimal guidance, with ability to meet deadlines and operate in a fast-paced environment

Responsibilities

• Serve as the organization's Salesforce expert, responsible for architecting, designing, and optimizing our Salesforce environment to meet business objectives and ensure scalability
• Manage and mentor a team of Salesforce developers, architects, and admins, ensuring the delivery of high-quality, efficient solutions that align with best practices, business requirements, and industry standards
• Oversee the integration of Salesforce and related applications with other GTM systems, ensuring data consistency and efficient workflow automation
• Define key performance indicators (KPIs) and monitor the performance of applications, providing regular reports and insights to improve efficiency and effectiveness
• Collaborate with senior leadership to define and execute the organization's technology strategy, aligning it with the overall business objectives and ensuring a seamless integration of various business applications
• Manage multiple stakeholder engagements and work with cross-functional teams to gather requirements, facilitate process analysis sessions, and develop technology solutions
• Manage relationships with third-party vendors and technology partners, ensuring effective use of resources, cost control, and optimal performance of applications
• Ensure that all applications meet compliance standards and security protocols, safeguarding sensitive company and customer data

Preferred Qualifications

• Experience with Hubspot, Gainsight, DeaHub or similar technologies is highly desired
• Experience with enterprise integration tools such as Workato, Mulesoft, Fivetran or Informatica
• Change management and large-scale transformation experience

Benefits

• Provided computer equipment tailored to your role
• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including WeWork access where available