Director, Integrated Client Solutions

Summary

Join Basis Technologies as the Director, Integrated Client Solutions and lead a team of media planners, fostering strong client relationships and delivering exceptional results. You will oversee strategic media plan development, ensure high client satisfaction, and contribute to team member growth. This role requires extensive experience in digital media planning and team management, along with strong communication and problem-solving skills. Basis offers a competitive salary, comprehensive benefits, and a flexible work environment.

Requirements

• 5+ years of experience in digital media planning and buying, including site direct and programmatic
• 2+ years of managing a team of individual contributors
• Holistic understanding of the digital media landscape including search, social, and programmatic
• Strong written and verbal communication
• Curiosity and passion for advertising
• Strategic thinking and proactive client servicing skills
• Strong issue resolution and problem-solving capabilities
• Ability to work well in a cross functional team environment
• Advanced Excel and PowerPoint skill set

Responsibilities

• Stewarding client relationships to ensure their business and media objectives sit at the center of our engagement
• Overseeing and maintaining effective collaboration between internal stakeholders for the development and presentation of strategic media plans
• Delivering high levels of client satisfaction to ensure client retention and growth
• Contributing to the development and advancement of individual team members through 1:1 meetings, goal setting, and constructive feedback
• Overseeing effective collaboration between internal stakeholders for the development and presentation of strategic media plans
• Prioritizing client needs through resourcefulness and a solutions-oriented mindset
• Contributing to Basis team knowledge through identifying training needs and providing input for educational initiatives
• Conducting 1:1 meetings with direct reports and onboarding new hires
• Contributing to Basis team member knowledge through hands-on mentoring, training, and participation in regional calls/meetings
• Leading by example, supporting Basis’ values and positively contributing to the culture
• Fostering IDEA in Corporate Culture
• Personal and Team Development
• Inclusive Leadership and Collaboration
• Active Engagement and Accessibility Advocacy
• Strategic Implementation of IDEA Principles

Preferred Qualifications

• Prior experience at a SaaS organization
• Hands on DSP buying experience
• Experience working with a 3rd party ad server
• Experience in digital reporting dashboards such as Datorama
• Experience in search and social media
• Basis Certified

Benefits

• Flexible work week
• 401k/RRSP matching
• Mental health support
• Paid sabbaticals
• Generous parental leave
• Flexible work options
• Commission or bonus
• Company equity
• Competitive benefits