AI Solutions Director

Summary

Join The VA Group as their AI Solutions Director and lead their AI strategy, driving innovation across internal systems, client deliverables, and talent development. This executive role requires defining and executing the company's AI vision, aligning initiatives with business goals. You will oversee the development and deployment of AI solutions, lead the productization of AI-enhanced services, and facilitate AI demo calls and onboarding support for clients. The position also involves developing and delivering AI training content, building and leading a dynamic AI solutions team, and establishing ethical AI usage frameworks. You will maintain TVAG’s competitive edge by tracking AI trends and building strategic partnerships. This role offers a competitive salary, remote work flexibility, and a people-first culture.

Requirements

• 3+ years of experience working with AI/automation tools or managing AI-related projects
• Strong working knowledge of OpenAI/GPT, Jasper, Notion AI, Make.com/Zapier , or similar platforms
• Excellent English communication skills, especially in demo, training, or consulting-style conversations
• Ability to manage projects independently and lead others in implementing solutions

Responsibilities

• Define and execute The VA Group’s AI vision, aligning initiatives with business goals and growth targets
• Identify and prioritize AI opportunities that improve client outcomes, team productivity, and service innovation
• Collaborate with department heads and the CEO to embed AI across sales, client success, recruiting, and operations
• Oversee the development and deployment of internal AI solutions and client-facing tools (e.g., prospecting automation, reporting bots, campaign tools)
• Lead the productization of AI-enhanced services that elevate Virtual Assistant performance and output quality
• Ensure AI integrations are scalable, secure, and tailored to client objectives
• Facilitate AI demo calls with prospects and clients, presenting tailored use cases and showcasing our AI capabilities
• Support onboarding of new clients into AI-powered service tracks, helping them understand best practices, tools, and expected outcomes
• Serve as a consultative resource for clients adopting AI-enhanced VA services, ensuring clarity and confidence throughout the process
• Partner with TVAG University to develop and deliver AI training content for Virtual Assistants and internal staff
• Ensure ongoing skill development in tools like GPT, Jasper, Notion AI, Make.com, Leonardo.ai, and other platforms
• Promote AI literacy and usage confidence across the organization
• Build and lead a dynamic AI solutions team, including ML engineers, automation specialists, and prompt designers
• Foster a culture of experimentation, accountability, and ethical AI practices company-wide
• Provide hands-on mentorship to AI team members and act as a strategic partner to directors and managers
• Establish clear frameworks for ethical AI usage, transparency, and compliance
• Manage risk related to data privacy, algorithmic bias, and intellectual property
• Stay current with global AI regulations and ensure TVAG remains in full compliance
• Maintain TVAG’s competitive edge by tracking AI trends and building strategic partnerships with tech vendors, universities, and research labs
• Contribute to proprietary AI product development and position TVAG as a leader in AI-powered staffing
• Represent the company at industry events, podcasts, and webinars as an AI thought leader

Preferred Qualifications

• Experience working in or with Virtual Assistant teams, BPOs, or SaaS environments
• Background in systems integration, automation workflows, or digital transformation initiatives
• Comfortable creating documentation, training materials, and internal support resources

Benefits

• Competitive salary
• Remote work flexibility
• A people-first culture