Director, Learning Technology Delivery

Summary

Join American College of Education as the Director of Learning Technology Delivery, a strategic leadership role driving innovation in online learning. You will leverage expertise in educational technology and organizational leadership to enhance student success. Responsibilities span the entire online learning experience, from course design to implementation, requiring collaboration with various departments and college leadership. You will lead a team responsible for creating and supporting high-quality online courses. The position offers a competitive salary, bonus eligibility, and a comprehensive benefits package. Successful candidates will demonstrate strong leadership, communication, and technical skills, along with experience in online learning and project management.

Requirements

• Master’s degree or higher in education, technology, or related field
• 5+ years of direct people management experience, including managing cross-functional teams
• 5+ years of experience in learning technology-related experience
• 3+ years of project management experience
• Proven experience leading online learning initiatives in an academic setting
• Advanced experience with learning management systems (LMS) and integrated educational technologies
• Strong record of strategic planning and successful project management
• Advanced English skills
• Excellent organizational skills
• Proven ability to manage a results-oriented team achieving results

Responsibilities

• Ensures alignment between learning technology initiatives and college strategic goals
• Leads strategic planning and implementation of innovative learning technologies and digital tools
• Develops strategic responses to emerging trends in educational technology and online learning
• Creates a culture of technical excellence and innovation in online learning
• Champions continuous improvement initiatives using data analytics and course performance metrics
• Leads end-to-end project management of course production initiatives by leveraging project management software to arrange timelines, coordinate deliverables, and ensure successful content publication while maintaining communication with department stakeholders on project status and milestones
• Oversees multiple projects simultaneously, balancing priorities and deadlines to deliver high-quality courses
• Contributes to the development and production of student-facing learning design assets as needed, ensuring content remains engaging and effective
• Conduct Quality Assurance (QA) checks of all student-facing learning design assets to ensure alignment with college standards, content accuracy, and user experience fulfillment
• Ensure learning design assets comply with industry standards, best practices, and internal branding and style guidelines
• Ensure courses are accessible, engaging, and designed to meet students' needs through effective use of multimedia, interactive features, and technology
• Lead efforts to improve and optimize the use of the LMS, ensuring its capabilities are fully leveraged for instructors and students
• Ensure learning technologies are accessible, user-friendly, and support learner engagement
• Manage the lifecycle of learning technology products, including purchasing, deployment, maintenance, and retirement
• Responsible for the overall implementation and ongoing maintenance of learning technologies
• Guide the configuration, customization, and integration of learning technology tools and systems to meet the needs of learner success
• Establishes standards for technical quality and system optimization across the LMS and all 3rd party learning tools
• Builds strong relationships with faculty, staff, and students to understand their needs and gather feedback on learning technology initiatives
• Collaborates with academic departments to evaluate and integrate new tools and technologies that enhance the learning experience
• Collaborates with various college departments to effectively integrate learner engagement results with various systems
• Builds and maintains relationships with vendors and industry partners
• Provides leadership and mentoring to direct reports, fostering innovation and strategic thinking across all team levels
• Foster a positive and committed team culture that aligns with the college and department goals and promotes excellence, innovation, and collaboration
• Demonstrates strong communication, leadership, and a collaborative spirit in all interactions, both with internal teams and external partners
• Creates comprehensive operational procedures that ensure efficient resource utilization and project delivery
• Manages production budget across learning design and products

Preferred Qualifications

• Demonstrates self-reliance by meeting/exceeding workflow needs
• Demonstrates positive attitude and motivation, concern for students, teamwork, and excellent time management skills
• Follows established processes as outlined by organization and leadership
• Completes assigned duties based on daily business needs and individual skill set
• Consistently produces a high volume of quality work
• Capable, and adapts as needed, to work under pressure and meet tight deadlines
• Proven ability to work independently with limited supervision and with other department personnel
• Must support and embrace the College’s B Corp mission to improve the people and communities we serve through our civic engagement initiatives
• Must have exceptional communication, organization, and time management skills
• Must be "self-motivated" as well as creative and efficient in proposing solutions to complex, time-critical problems
• Must be collaborative in driving decisions and a team-player
• Strong analytical and problem-solving skills with a high attention to detail
• Builds and maintains student satisfaction
• Recognizes and anticipates student needs

Benefits

• Medical, dental, & vision Insurance
• HSA and FSA options
• Paid parental leave
• Paid volunteer time
• Tuition reimbursement & reduction programs
• Generous PTO
• 401k and employer match
• Full-service wellness and EAP program
• Employee recognition and awards programs
• Employer paid life & AD&D insurance
• Short-term disability
• Employer paid long-term disability