Director, Marketplace Insights & Operations

Summary

Join Placer.ai as Director, Marketplace Insights & Operations and lead initiatives to accelerate product expansion, maximize revenues of Marketplace products, and support cross-functional alignment.

Requirements

• Bachelor’s degree, in Economics, Business, or a similar quantitative business degree with strong academic achievement is a must
• 8+ years minimum in highly analytical roles, with a first foundational experience in Management Consulting/ Investment Banking/Private Equity required, followed by a high-impact BizOps/Strategy/ Special Projects role at a tech company or startup
• Outstanding problem solving and analytical skills with strong attention to detail is a must
• Demonstrated ability to structure complex problems, turn qualitative and quantitative data into actionable insights, develop solutions, and lead successful implementation
• Excellent presentation skills, with a track record in designing compelling presentations for senior leadership that help drive cross-functional alignment
• Strong  change management and project management  skills, with a track record of getting strategic cross-functional projects over the finish line in tight timelines
• Self-starter with a strong sense of ownership; capable of seeking information, solving complex problems, corralling resources, and delivering results in challenging situations
• Expert knowledge of Excel/Google Sheet and PowerPoint/Google Slides

Responsibilities

• Own Marketplace KPIs and set quarterly goals, in alignment with stakeholders
• Underwrite a bottom-up Marketplace revenue plan and track performance against plan by analyzing deviations, identifying key areas for ARR gaps / risks / upside, & helping course correct
• Drive the operationalization of Marketplace goals and provide insights to maximize marketplace sales, such as: making GTM recommendations to improve the attach rate by product/segment/vertical, creating a feedback loop  w/ Marketplace team & Product, supporting & guiding Marketplace leadgen activities across channels including BDR planning (headcount, priorities, calendars), supporting the Account Planning process by assessing the Marketplace TAM by account, etc
• Drive “deep dives” into Marketplace apps, including qualitative research, closed-lost analyses, etc. to uncover gaps and opportunities
• Minimize asset churn risk and maximize Marketplace product adoption through defining healthy usage by Marketplace App and monitoring, building dashboards, processes and automation for catching early issues
• Support Product by quantifying the expected ROI on potential new Marketplace apps/ new apps features