Remote Director Of Business Operations

Summary

Join Ondo Finance, a leading blockchain-enabled investment firm, as their Director of Business Operations. You will play a crucial role in optimizing key business processes, improving cross-functional communication, and driving data-driven decision-making. Responsibilities include managing OKRs, Slack communications, Notion instance, RAPID and Issue Log processes, and building key company analytics dashboards. You will also contribute to internal company updates and leverage low-code/no-code tools for automation. This role requires significant experience in business operations, team management, and strong analytical skills. Ondo offers a highly competitive compensation package, a remote-first work environment, and the opportunity to work with a talented team backed by top-tier investors.

Requirements

• Confidence that you can achieve the above target outcomes
• At least 6 years of experience in business operations or similar roles
• At least 2 years managing teams of 1 or more
• Strong technical and analytical aptitude

Responsibilities

• Run, Coordinate, and Evolve our OKR Process. Work with the executive team to understand the high-level objectives and help organize them into a framework. Ensure that new initiatives get added and slotted into the framework. Run a period process to ensure things remain up to date and key initiatives are assigned, prioritized, tracked, and measured appropriately
• Organize and Evolve our Slack Communications. Ensure slack channels are consistently named and organized. Create guidelines for when new channels should be created and archived. Ensure employees are well-trained and fluent in using its features and capabilities. Create and enforce communications standards and protocols
• Organize and Evolve our Notion Instance. Ensure the information inside our Notion is well-organized such organization is understood by employees. Ensure employees are well-trained and fluent in using its features and capabilities and any agreed-upon conventions or processes
• Manage and Facilitate our RAPID and Issue Log Processes. Initially created by Bain, the RAPID process is a way of coordinating, accelerating, and improving decision making. Issue Logs are a tool for recording issues / problems as they arise, tracing them to root causes, and implementing root-cause improvements. For both processes, create and ensure employees understand and abide by when and how to use them; ensure they flow through the agreed-upon processes, with clearly-assigned responsibilities and follow through, and ensure that nothing gets ‘stuck’ in the process for too long. As appropriate, track and monitor analytics to gain and share insights. As appropriate, generate and contribute substantively to relevant RAPIDs and Issue Logs
• Act as a “Model Employee” Across Your Areas of Responsibility. Consistently model good behavior by following the processes and policies you set out, ensuring good data hygiene and follow through
• Build & Maintain Key Company Analytics Dashboards. Ensure that all key processes, policies and KPIs are regularly measured and reported on. Conduct or lead the development of additional analysis to gain further insight. Regularly translate analytics into key insight and suggestions for other members of the team. Be constantly mindful of building processes and systems that give us the data we will need to gain deeper insights in the future
• Draft Periodic Internal Company Updates. Regularly use the information cleaned from all the various processes and information systems to summarize what’s going on in the organization and, over time, make connections and generate insights and suggestions that other, less cross-functional roles might not make
• Leverage Low-Code and No-Code Tools to Help Build and Manage Workflows and Automations. Identify opportunities to automate processes and integrate systems in ways that require minimal outside engineering support
• Level 2 Analytical Support. As required / requested, perform more in-depth types of data analysis and/or financial modeling in Excel or Python
• Run, Coordinate, and Evolve our “People” Functions. At least for some time, facilitate and oversee recruiting, employee onboarding, offboarding, performance reviews, building out training programs, setting up a 401k program, moving to a global PEO / employer of record, and the like

Preferred Qualifications

• Python / deep excel experience
• Some technical background and/or experience coding
• Experience managing a global team
• Experience setting up and/or managing 24/7/365 operations
• VC-backed startup experience
• Experience in blockchain and/or DeFi

Benefits

• Highly competitive compensation including salary, tokens, and/or equity (according to your preferences) — we're well-funded and believe that great talent deserves great compensation
• Small, remote-first team — you'll be an early team member helping shape our vision, culture, and engineering practices
• A+ colleagues — our team includes alumni from Goldman Sachs Digital Assets, DeFi protocols (e.g. Maker, Badger, Balancer), big tech (e.g. SpaceX, Microsoft, Salesforce), and traditional finance (Fortress, Bridgewater, Prospect)
• Best-in-class investors — we are proud to be backed by leading funds and strategics (incl. Founders Fund, Pantera, GoldenTree, Coinbase, and CoinFund) and angels (incl. founders of AngelList, Anchorage, and Aave)
• Full benefits (medical, vision, and dental) and flexible vacation policy (PTO)