NICE is hiring a
Director Business Sales Operations

Summary

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Requirements

• BA or BS in a business related field, such as Business Administration, Computer science or Finance
• Previous applicable experience in leading Sales Operations team of 5+ years
• Domain understanding of the enterprise software, business solutions and business intelligence
• Excellent thought leadership with demonstrated ability to develop relationships with the ‘C’ or VP level business leaders to influence and lead on tactical and strategic issues. Exceptional skills in discretion and diplomacy are critical
• Substantive exposure and engagement with the planning, execution and management of complex global projects
• Engaged approach to collaborative co-dependent relationships with exceptional communication and presentations skills
• Inherent self-sufficiency, flexibility and confidence with a preference for autonomy to take ownership and manage activities & processes to achieve results
• Advanced strategic and project management skills
• Data driven and advanced analytical skills

Responsibilities

• Overseeing (directly and indirectly) business processes
• Data expert – lead data analysis and support decision making processes using data
• Managing certain portions of the business functions directly and working closely with all other functions including sales, services, finance and marketing
• Developing and coordinating plans, policies, resources, and mission as well as goals, vision, and expectations
• Implementing the operational governance and rhythm of business
• Working closely with the regional units and his staff to prepare complex analyses, develop presentations, lead multi-disciplinary projects and track objectives and action items
• Acting as project manager for weekly leadership meetings, monthly business reviews and quarterly business reviews
• Assisting in defining, streamlining and communicating operational and decision making processes
• Providing detailed analysis and/or tracking of operating data and trends, at other companies and within the industry or global economy; and
• Providing ad-hoc analysis and decision support, data mining and data analysis

Benefits

Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week