Director of Global Sales and Account Management

Summary

Join Moodle, the world's most popular learning platform, as the Director of Global Sales and Account Management! This leadership role, based anywhere globally, is crucial to Moodle's continued success. You will develop and execute global sales and account management strategies, lead and scale a high-performing team, identify new business opportunities, and collaborate with other departments. The position requires extensive sales leadership experience, a proven track record of success, and strong relationship-building skills. Moodle offers a competitive salary and benefits package, including health insurance, 401(k) contribution, and flexible work arrangements.

Requirements

• Extensive direct sales leadership experience. Proven track record of success in driving global sales strategies, leading large teams, and delivering against ambitious revenue targets
• Proven ability to bring teams together, building a culture of high performance and ensuring consistency in processes and systems
• Experience building strong relationships with internal and external customers, including working collaboratively with other business leaders
• Strong work ethic with proactive communication skills: ability to inspire with words and actions
• Strong knowledge of global sales operations and the tools and training required to drive sales performance
• Ability to lead in a fast-paced, dynamic environment with a focus on innovation and continuous improvement
• Strong fluency in the English language (both written and verbal)

Responsibilities

• Develop and execute a global sales and account management strategy aligned with Moodle’s growth objectives, market opportunities, and business goals
• Lead and scale a high-performing global sales and account management team, setting KPIs, revenue targets, and strategic objectives across regions
• Identify new business opportunities, key markets, and strategic accounts to drive significant growth in Moodle’s B2B and enterprise segments
• Collaborate with the product, marketing and delivery teams to align sales efforts with product roadmaps, go-to-market strategies and customer success initiatives
• Leverage data-driven insights to improve forecasting accuracy, pipeline management, and performance reporting
• Build and execute a comprehensive account management strategy focused on deepening relationships with existing customers, increasing customer lifetime value, and identifying opportunities for upselling and cross-selling
• Lead negotiations for large-scale, complex contracts and ensuring seamless handover to the delivery and implementation teams
• Develop key account plans for high-priority customers, ensuring personalized solutions that address their needs and business objectives
• Foster a culture of high performance, collaboration, and continuous improvement within the global sales and account management teams
• Provide mentorship, coaching, and development opportunities for Sales Managers, Sales Executives, Account Managers and Sales Development Representatives to ensure their growth and success
• Drive operational excellence in sales processes, tools, and methodologies, ensuring scalability and efficiency as the team and business expand globally
• Own the global sales and account management P&L, delivering on revenue targets, managing sales budgets, and optimizing cost-efficiency

Preferred Qualifications

• Significant experience in the EdTech sector
• A customer-obsessed approach and strong evidence of successful collaboration with Marketing teams on targeted outreach and engagement campaigns
• An understanding of EdTech, particularly Learning management systems (LMS). Bonus points for Moodle experience!
• Bilingual or multilingual

Benefits

• Compensation consisting of base salary, ranging from $120,000-$130,000 for US based employees, plus variable compensation based on KPIs and sales team performance. Salary will vary for those outside of the US
• A fantastic range of benefits including health insurance coverage, a 401(k) contribution, plus group term life, and many voluntary benefit options
• A salary and benefits package dependent upon location, plus variable compensation based on KPIs and sales team performance
• Taking on a genuinely flexible, distributed role, with opportunities to travel globally