Director of Global Sales and Account Management

Summary

Join Moodle, the world's most popular learning platform, as the Director of Global Sales and Account Management! This unique, work-from-anywhere role requires a results-driven, commercially astute leader to drive global sales and account management strategy. You will lead a high-performing team, develop and execute global sales strategies, identify new business opportunities, and collaborate with other teams. The role involves leading negotiations, building key account plans, fostering a culture of high performance, and owning the global sales P&L. Moodle offers a fantastic range of benefits focusing on work-life balance and wellbeing. This is a senior leadership position integral to Moodle's ongoing success.

Requirements

• Extensive direct sales leadership experience. Proven track record of success in driving global sales strategies, leading large teams, and delivering against ambitious revenue targets
• Proven ability to bring teams together, building a culture of high performance and ensuring consistency in processes and systems
• Experience building strong relationships with internal and external customers, including working collaboratively with other business leaders
• Strong work ethic with proactive communication skills: ability to inspire with words and actions
• Strong knowledge of global sales operations and the tools and training required to drive sales performance
• Ability to lead in a fast-paced, dynamic environment with a focus on innovation and continuous improvement
• Strong fluency in the English language (both written and verbal)

Responsibilities

• Develop and execute a global sales and account management strategy aligned with Moodle’s growth objectives, market opportunities, and business goals
• Lead and scale a high-performing global sales and account management team, setting KPIs, revenue targets, and strategic objectives across regions
• Identify new business opportunities, key markets, and strategic accounts to drive significant growth in Moodle’s B2B and enterprise segments
• Collaborate with the product, marketing and delivery teams to align sales efforts with product roadmaps, go-to-market strategies and customer success initiatives
• Leverage data-driven insights to improve forecasting accuracy, pipeline management, and performance reporting
• Build and execute a comprehensive account management strategy focused on deepening relationships with existing customers, increasing customer lifetime value, and identifying opportunities for upselling and cross-selling
• Lead negotiations for large-scale, complex contracts and ensuring seamless handover to the delivery and implementation teams
• Develop key account plans for high-priority customers, ensuring personalized solutions that address their needs and business objectives
• Foster a culture of high performance, collaboration, and continuous improvement within the global sales and account management teams
• Provide mentorship, coaching, and development opportunities for Sales Managers, Sales Executives, Account Managers and Sales Development Representatives to ensure their growth and success
• Drive operational excellence in sales processes, tools, and methodologies, ensuring scalability and efficiency as the team and business expand globally
• Own the global sales and account management P&L, delivering on revenue targets, managing sales budgets, and optimizing cost-efficiency

Preferred Qualifications

• Significant experience in the EdTech sector
• A customer-obsessed approach and strong evidence of successful collaboration with Marketing teams on targeted outreach and engagement campaigns
• An understanding of EdTech, particularly Learning management systems (LMS). Bonus points for Moodle experience!
• Bilingual or multilingual

Benefits

• Compensation consisting of base salary plus variable compensation based on KPIs and sales team performance. Salary will vary depending on location
• A fantastic range of benefits, focusing on work-life balance, wellbeing and ‘choosing your own adventure.’
• Taking on a genuinely flexible, distributed role, with opportunities to travel globally