Director of Global Sales Operations

Summary

Join Intradiem's sales operations team as a leader, developing and implementing strategic plans to boost efficiency, productivity, and revenue. You will manage a team, define sales processes, optimize forecasting, and collaborate with the CRO on quotas and compensation. Responsibilities include establishing performance dashboards, implementing sales technology, and driving data-driven strategies. Success requires a Bachelor's degree, 11+ years of sales operations experience (preferably in technology), strong analytical and leadership skills, and proficiency in sales tools. Intradiem offers visa sponsorship and is an equal opportunity employer.

Requirements

• Bachelor's degree in Business Administration, Sales, or a related field
• 11+ years of experience in sales operations, sales management, or a similar role, preferably in the technology/software industry
• Proven leadership experience, with the ability to lead and motivate a team to achieve targets and drive operational excellence
• Strong analytical and problem-solving skills, with the ability to interpret complex data and provide strategic insights and recommendations
• Extensive knowledge of sales processes, sales methodologies, and sales performance metrics
• Proficiency in sales analytics and reporting tools, CRM systems, and sales technology platforms
• Excellent project management and organizational skills, with the ability to manage multiple initiatives and priorities simultaneously
• Strong communication and interpersonal skills, with the ability to build effective relationships and collaborate with stakeholders at all levels
• Strategic mindset with the ability to think critically, identify opportunities, and drive process improvements
• Results-oriented with a focus on driving revenue growth, operational efficiency, and customer satisfaction
• Candidates for positions with Intradiem must be legally authorized to work in the United States

Responsibilities

• Develop and implement strategic sales and revenue operations plans and initiatives to drive efficiency, productivity, and revenue growth
• Lead and manage the sales operations team, providing guidance, support, and professional development opportunities
• Define and implement sales processes, policies, and procedures to ensure consistent execution and alignment with business objectives
• Optimize the sales forecasting and pipeline management processes to accurately forecast sales revenue, identify trends and drive effective resource allocation
• Collaborate with the CRO to develop sales quotas, incentive programs, and compensation plans that drive sales performance and align with business goals
• Establish and maintain sales performance dashboards, reports, and analytics to provide actionable insights and real-time visibility into sales performance and key metrics
• Drive the implementation and optimization of sales & marketing technology tools, such as CRM systems, sales analytics software, intent based ABM and sales enablement platforms
• Develop and execute sales analytics and data-driven strategies to identify trends, opportunities, and areas for improvement in sales performance
• Collaborate with marketing to ensure effective lead management processes, lead scoring, and alignment between marketing and sales activities. Create effective dashboards to be utilized in monthly Pipeline Council meetings
• Foster collaboration and alignment between sales, marketing, finance, and other cross-functional teams to drive coordinated and cohesive operations
• Stay updated on industry best practices, emerging trends, and technologies related to sales operations, and proactively recommend improvements and enhancements
• Lead change management initiatives and drive continuous improvement efforts to increase sales efficiency, effectiveness, and customer satisfaction
• Provide strategic guidance and insights to sales leadership on sales performance, revenue forecasting, and growth opportunities
• Conduct all business in accordance with Intradiem’s development and security policies and procedures
• All other duties as assigned

Preferred Qualifications

Actual experience in direct selling

Benefits

• Visa sponsorship is available for this position
• Professional development opportunities