Director, Sales Operations

Summary

Join Samsara's Sales Operations team as a Director of Business Partner function, leading a high-performing team of managers and analysts. Partner with Sales leadership to drive operational excellence and scale core processes. Shape the future of Samsara's sales strategy and play a critical role in driving growth. This high-impact role requires strategic thinking and flawless execution across stakeholders. The position involves optimizing and evolving sales processes, ensuring policy compliance, and leading change management initiatives. This role is open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.

Requirements

• Bachelors’ degree from an accredited university
• 10+ years of experience in a sales operations role
• 5+ years in a people management role, preferably at a high performing technology company at scale; or experience in similar growth or operations roles in a dynamic environment
• Proven experience in leadership, management, and hiring
• Strong organizational skills and business judgment with the ability to handle escalated projects independently end-to-end
• Excellent communication and critical thinking skills to understand sales policies and processes at a company and individual sales rep level

Responsibilities

• Inspire, lead, and grow a high-performing team of ~15 Sales Operations managers and analysts, driving critical go-to-market initiatives while scaling core business processes, policies, and technologies
• Act as a strategic thought partner to Sales Leadership, shaping the roadmap and priorities for operational projects—and ensuring flawless execution, timely delivery, and transparent communication across stakeholders
• Be the voice of Sales in major company-wide transformations, advocating for the needs of our sellers and ensuring seamless alignment between business strategy and operational execution
• Continuously uncover opportunities to optimize and evolve, redesigning processes and policies to drive efficiency, consistency, and growth at scale—supported by clear operational metrics
• Own global Sales Policy governance, ensuring accuracy, compliance, and clarity through regular audits and well-maintained documentation across teams and regions
• Lead change management and training efforts in close collaboration with Sales Enablement and Sales Programs—ensuring smooth adoption and strong user engagement for new systems and processes
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
• Hire, develop and lead an inclusive, engaged, and high performing team

Preferred Qualifications

• Bachelors’ of Science degree or advanced education in Business, Finance, Economics, Economic Business, or Engineering
• Experience as a Salesforce Administrator

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more