Director of Human Resources

Summary

Join Petfolk as their Director of Human Resources and become a strategic leader guiding all aspects of the HR function. This role involves employee relations, total rewards, payroll, training, compliance, HRIS, performance management, and organizational development. You will partner with leadership to drive a people-first approach and manage HR policies supporting Petfolk's growth. Responsibilities include developing the HR team, implementing performance management systems, providing employee relations guidance, managing compensation and benefits, championing DEI initiatives, and collaborating on organizational change. The position requires strong leadership, communication, and analytical skills, along with expertise in HR best practices and compliance. This is a 100% remote position with occasional travel.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field is required
• At least 7-10 years of experience in human resources, with a significant portion in leadership roles
• Applicants must reside in one of the following states: NY, NJ, NC, SC, GA, FL, TX, or AZ

Responsibilities

• Guide and develop the HR team to ensure the alignment of HR strategies with organizational goals and values
• Partner with leadership to design and implement performance management systems that promote a high-performance culture
• Provide guidance and support to Petfolk partners on employee relations issues, ensuring compliance with federal, state, and local employment laws
• Guide compensation and benefits programs, ensuring competitiveness within the industry and alignment with company goals
• Champion diversity, equity, and inclusion (DEI) initiatives, creating an inclusive and respectful workplace
• Collaborate with cross-functional teams to support organizational change management and smooth transitions as Petfolk scales
• Provide strategic HR insight to senior leadership, helping to align people strategies with business objectives
• Work with the VP of Recruiting to ensure job postings, job descriptions, and offer letters are compliant and representative of the Petfolk brand
• Foster a culture of feedback by overseeing the quarterly survey program, analyzing survey data for trends, and identifying actionable areas for improvement
• Ensure compliance with OSHA regulations by developing, implementing, and maintaining workplace safety programs, conducting regular audits, and addressing identified risks to promote a safe working environment
• Manage HR data analytics and reporting to measure HR effectiveness and make data-driven decisions

Preferred Qualifications

• PHR, SPHR, SHRM-CP, or SHRM-SCP certification preferred
• Experience in a fast-paced, high-growth organization, ideally in the pet care or related industry

Benefits

• This job will be 100% remote with time being spent in clinics and in our headquarters office as needed
• This position is based at Petfolk’s headquarters with the option for flexible work arrangements