Director of Key Accounts

Summary

Join FE fundinfo as the new Director of Key Accounts and lead the charge in shaping strategic client partnerships across the UK and EMEA. This high-impact leadership role within our Asset Management division allows you to guide a talented international team, drive growth across Key and Premier client accounts, and work with senior stakeholders. You will be at the forefront of client strategy, shaping account plans, elevating client relationships to the C-level, and embedding executive sponsorship programs. This role offers a dynamic platform for strategic leadership and professional growth. You will lead and mentor a geographically dispersed team, develop and execute strategic account plans, act as the primary escalation point for client concerns, collaborate with internal teams, oversee client contracts and compliance, and represent the firm at industry events.

Requirements

• You must have extensive experience in account management or sales within financial services or asset management
• You will have proven leadership experience managing a team of at least 5
• You should possess exceptional communication and presentation skills, with the ability to engage senior stakeholders
• You will be a strategic thinker with strong analytical skills and a track record of driving account growth
• You must be proficient in CRM tools such as Salesforce and familiar with MEDDPICC sales methodology

Responsibilities

• Leading and mentoring a geographically dispersed team of Key Account Managers to ensure high levels of client engagement and performance
• Developing and executing strategic account plans aligned with business objectives, including cross-selling and up-selling opportunities
• Acting as the primary escalation point for client concerns, ensuring resolution and satisfaction
• Collaborating with internal teams such as Product, Marketing, and Client Success to drive account growth and reduce churn
• Overseeing client contracts, renewals, and compliance, while enhancing onboarding and reporting processes
• Representing the firm at industry events and providing regular updates to executive leadership on performance and market trends

Benefits

• 25 days of annual leave with the option to buy an extra 5 days each year
• Benefit from enhanced paternity, maternity, and shared parental leave
• Secure your future with our pension scheme
• Advance your career with sponsored learning and development, including formal qualifications
• Private medical insurance as employee wellbeing matters
• Stay fit with discounted gym memberships
• Take advantage of the Bike to Work scheme for eco-friendly commuting
• Keep your eyes sharp with eye care and flu jab services