Key Account Director

Summary

Join Degreed as a Key Account Director and report to the VP of Global Accounts, taking ownership of growing and retaining flagship accounts. Partner with Client Success Directors to lead strategic account expansion and ensure long-term client success through Degreed's solutions. Key responsibilities include owning client relationships, identifying upsell opportunities, leading strategic account planning, collaborating with internal teams, monitoring account performance, negotiating contracts, and acting as a trusted advisor. The ideal candidate will have proven success in strategic account management, a strong sales background, exceptional relationship-building skills, and sharp business acumen. Degreed offers a competitive base salary ($130,000-$160,000) plus variable compensation and a comprehensive benefits package. The company values diversity, inclusion, growth mindset, and collaboration.

Requirements

• Proven success in strategic account management, preferably with global or enterprise clients
• Strong background in sales growth, revenue generation, and client expansion
• Exceptional skills in relationship building, stakeholder influence, and solution-oriented communication
• Confident leading cross-functional initiatives and aligning diverse teams around a common goal
• Sharp business and financial acumen, with a data-driven mindset
• Highly organized, proactive, and adaptable—able to navigate ambiguity and move fast
• Curious by nature, always learning and staying ahead of industry trends

Responsibilities

• Own the relationship with key global clients, ensuring satisfaction, retention, and expansion
• Identify and execute on upsell opportunities, aligned with client goals and Degreed’s value
• Lead strategic account planning, coordinating with internal stakeholders to drive tailored growth strategies
• Collaborate with Client Success, Product, and Revenue teams to deliver end-to-end client value
• Monitor account performance, report on KPIs, and proactively mitigate risk
• Negotiate and renew contracts, balancing client needs and Degreed’s strategic priorities
• Act as a trusted advisor and advocate, connecting client feedback to internal roadmaps and innovation

Benefits

• The base salary range is $130,000–$160,000, with total on-target earnings (OTE) including variable compensation
• We take care of our people with a comprehensive benefits package designed to support your well-being, growth, and success
• Flexible work arrangements
• Fully remote
• Hybrid model