Director of Product Management

Summary

Join Raintree Systems as their Director of Product Management, a fully remote position based in select U.S. states. You will lead the development and execution of the product strategy for their healthcare SaaS platform, working cross-functionally with various teams. Responsibilities include creating and executing product roadmaps, conducting market research, managing the product lifecycle, and mentoring a team of product managers. The ideal candidate possesses 8+ years of product management experience, including 3+ years in a leadership role within HealthTech or SaaS, and a strong understanding of the healthcare industry. Raintree offers a collaborative work environment, opportunities for professional development, and a comprehensive benefits package.

Requirements

• 8+ years of experience in product management, with at least 3 years in a leadership role within a HealthTech or SaaS company
• Demonstrated success in managing complex SaaS products, from inception to launch, with a focus on user-centered design and data-driven decision-making
• Proven ability to convert the portfolio vision into a strategic roadmap that is aligned with desired outcomes and drives value creation
• Strong leadership and proven people management skills, with the ability to inspire and guide cross-functional teams toward achieving shared product goals
• Solid understanding of software development processes, with the ability to work effectively with engineering teams
• Strong business acumen and ability to translate customer needs into actionable product strategies that align with company objectives
• Excellent verbal and written communication skills, with the ability to present complex ideas clearly to both technical and non-technical stakeholders
• Ability to work in a fast-paced, rapidly evolving environment
• Bachelor’s degree in a relevant field (e.g., Business, Computer Science, Healthcare Management)

Responsibilities

• Lead the creation and execution of a comprehensive product strategy and roadmap for our SaaS platform, with a focus on delivering value to healthcare providers, payers, and patients. Ensure alignment with company goals and market demands
• Conduct and participate in market research, user interviews, and competitive analysis to understand healthcare industry trends, customer needs, and pain points. Use insights to define product features, functionality, and positioning
• Work closely with engineering, UX/UI design, CX, marketing, and sales teams to define product requirements, set timelines, and ensure successful delivery of product innovation
• Manage the end-to-end lifecycle of product development, from ideation and concept through to launch and iteration. Monitor KPIs to ensure product success and identify opportunities for enhancement or optimization
• Communicate product vision, progress, and results to internal stakeholders, including executives, and provide regular updates on key metrics and milestones
• Ensure all products meet healthcare industry standards and regulatory requirements (e.g., HIPAA), and collaborate with legal and compliance teams to address any industry-specific needs
• Lead and mentor a team of product managers, product owners and designers, fostering a culture of innovation, collaboration, and continuous improvement aligned to measurable goals
• Partner with sales and marketing teams to develop go-to-market strategies for new product features, ensuring successful product launches, customer adoption, and retention
• Regularly evaluate the performance of products within the portfolio to identify areas where the cost outweighs the value generated and provide actionable recommendations for improvements or next steps
• Develop comprehensive, data-backed business cases for new SaaS product initiatives, enhancements, or investments, including detailed financial projections (costs, revenue, ROI), risk assessments, and market opportunity evaluations
• Lead the pricing and packaging strategy for new products in collaboration with cross-functional stakeholders
• Work closely with the marketing team to develop competitive market positioning and create effective product launch strategies
• Create and manage Voice of the Customer (VOC) listening, research and validation programs to understand the customer base's needs and industry – win/loss and customer advisory groups
• Manages overall product launch for your products and creates alignment across all functions to understand the why, supports company enablement and messaging frameworks that support value drivers and customer stories
• Participate in onsite observations, market research activities, tradeshow and other events to to translate this feedback into product requirements and intel
• Be involved and aware of major milestones for each product initiative with the ability to identify potential risks before they happen and guide the team on mitigation

Preferred Qualifications

• Experience in the healthcare industry, including knowledge of healthcare workflows, regulations, and challenges
• Familiarity with healthcare interoperability standards (e.g., HL7, FHIR)
• MBA or equivalent advanced degree

Benefits

• Remote Work/Work From Home
• Paid Time Off/11 Paid Holidays/Year-End Holiday Break
• Health, Dental, Vision, HSA/FSA
• 401K with Company Match
• Disability & Life Insurance
• Employee Assistance Program
• Paid Parental Leave