Director of Revenue and Marketing Operations

Summary

Join us as we look for a Director of Revenue & Marketing Operations to own the processes and infrastructure that empower Go-To-Market teams to achieve their ambitious goals.

Requirements

• Minimum of 8 years of experience working in Revenue Operations, Sales Operations, or Marketing Operations
• Experience managing systems operations projects from end to end including defining business requirements to implementation
• Strong analytic skills with experience in shipping Marketing and Sales reporting in common BI tools
• Ability to translate data and metrics into actionable insights that guide decisions
• Proven track record of driving revenue growth and operational efficiency
• Comfort and desire to operate at ground level and getting into the weeds with the team when needed
• Ability to deliver results in a fast-paced startup environment
• Excellent stakeholder support and management, with the ability to balance multiple and competing asks for time and resources
• Ability to problem solve quickly and effectively, while keeping the needs of the whole business in mind
• Experience with CRM and Marketing automation tools such as Hubspot, Salesforce, Marketo, Outreach, Rollworks, 6sense, etc

Responsibilities

• Collaborate with GTM leadership on the most critical process, resource, and tooling needs
• Own and optimize the sales technology stack, including CRM, marketing automation, and sales and customer engagement tools
• Use data to unearth and optimize all aspects of our customer lifecycle from lead generation through retention and renewal
• Own Go-to-Market reporting, sharing critical conversion, attainment, and ROI metrics to guide strategic decision-making
• Guide and own development of forecasting models, providing insights to executive leadership on sales, pipeline generation, and churn
• Optimize and evolve the marketing attribution framework to identify highest value channels and tactics
• Set rules of engagement across marketing and sales teams with clear responsibilities and opportunity ownership
• Own the process and tooling for tracking and paying sales commissions