Director of Revenue Operations

Summary

Join Aspire, a leading word-of-mouth commerce platform, as a Director of Revenue Operations. Lead and refine all facets of Sales and Revenue Operations processes, ensuring strong alignment across GTM teams. Partner with Sales, Marketing, Customer Success, Product, Legal, and Finance teams to optimize systems and processes to support revenue goals. Develop and manage forecasting models, establish KPIs, and collaborate on pricing and commission strategies. Build and lead a high-performing Revenue Operations team. This role requires 7+ years of experience in Revenue or Sales Operations in SaaS environments and expertise in Salesforce. The ideal candidate will thrive in a fast-paced environment and possess strong analytical and communication skills.

Requirements

• 7+ years of experience in Revenue or Sales Operations in SaaS, software, or technology environments
• Expertise in Salesforce and a comprehensive understanding of enterprise sales and marketing tools
• Strong analytical skills with the ability to transform complex data into actionable insights
• Proven ability to influence cross-functional teams and foster collaboration
• An ownership mindset with adaptability to work hands-on in a dynamic, fast-paced environment
• Excellent prioritization skills and the ability to clearly articulate the rationale behind initiatives

Responsibilities

• Develop and manage forecasting models, providing executive team updates on revenue and pipeline status
• Establish KPIs, dashboards, and reports to track sales funnel efficiency and GTM effectiveness
• Manage revenue specific OKRs in partnership with the VP of Finance to ensure comprehensive insights into GTM performance
• Collaborate with Finance on pricing models (e.g., subscription, usage-based, tiered) to optimize revenue and customer lifetime value
• Work with Sales, Finance, and People leadership on commission strategies and quota setting to align incentives with performance outcomes
• Create and execute a roadmap for system enhancements, focusing on stability, data integrity, scalability, and process optimization
• Lead initiatives to improve pipeline generation, customer lifecycle management, and retention strategies across GTM teams
• Ensure transparent communication of system updates to relevant stakeholders
• Design and implement sales processes and programs, including core business cadences around All Hands and operational metrics
• Oversee the Deal Desk function to streamline deal management and improve process efficiency
• Partner with Salesforce and Marketo administrators to optimize the system and other sales tools, focusing on data quality, process consistency, reporting, and overall system efficiency
• Act as a liaison across Sales, Marketing, Finance, and Customer Success to ensure GTM team alignment in driving revenue
• Collaborate with Sales and Marketing to develop training programs, playbooks, and resources that enhance team productivity and performance
• Build and lead a high-performing Revenue Operations team, focusing on skill development, career growth, and effective mentorship to support Aspire’s growth trajectory

Preferred Qualifications

• Experience in a hyper growth startup environment is strongly preferred
• Demonstrated success in building and developing high-performing Revenue Operations teams
• Located in Mountain/Pacific time zones and able to support a fully remote organization across multiple time zones

Benefits

• Flexible work from home policy
• Unlimited PTO - Refuel and rest with our unlimited paid time-off policy
• 4 months of Paid Parental Leave - Aspire has an industry-leading parental leave policy for both mothers and fathers
• Personalized career planning sessions
• Mentorship program
• Visibility into operations across the company
• The base salary for this role is between $155,000 - $175,000