Director Of Revenue Operations

Summary

Join You.com, a leading AI productivity tool company, as their Director of Revenue Operations. This pivotal role involves optimizing revenue-generating processes and systems, working closely with the VP of Finance & Ops and CRO to execute the go-to-market strategy. You will lead cross-functional teams, build and manage the revenue operations tech stack, and oversee sales compensation. The position requires strong analytical skills, experience in revenue operations, and proven leadership abilities. You.com offers a competitive salary, remote-first work environment, comprehensive benefits, and the opportunity to shape the future of revenue operations within a rapidly growing AI company.

Requirements

• Obtain a Bachelor’s degree in business, marketing, or a related field (MBA preferred)
• Have 7+ years of experience in revenue operations, sales operations, or a related role, with at least 4 years in a leadership position
• Demonstrate a proven track record of working with executive leadership to define and execute GTM strategies
• Possess a deep understanding of sales, marketing, and customer success lifecycle processes
• Have experience building and managing quote-to-cash processes and scaling operational tech stacks
• Possess expertise in designing and managing sales compensation plans
• Demonstrate strong analytical skills with the ability to interpret complex data and provide actionable insights
• Show proficiency with CRM platforms (e.g., Salesforce, HubSpot), marketing automation tools, and revenue-related platforms
• Possess exceptional leadership, communication, and collaboration skills

Responsibilities

• Partner with cross-functional teams to refine and implement the quote-to-cash process, ensuring consistent and efficient workflows from pricing and quoting to billing and revenue recognition
• Ensure smooth handoffs between marketing, sales, and customer success teams for a frictionless customer journey
• Lead efforts to build and optimize the revenue operations tech stack, including CRM, marketing automation, and billing platforms
• Drive long-term revenue growth by identifying opportunities for process improvements and operational excellence
• Oversee the implementation and administration of sales compensation plans that align with company goals and incentivize high performance
• Ensure accurate tracking and reporting of sales commission calculations and payouts
• Own revenue data and analytics, providing actionable insights to optimize performance and decision-making
• Develop dashboards and reports to monitor KPIs across the entire revenue funnel, from lead generation to customer retention
• Identify bottlenecks and opportunities in the sales and marketing funnel to improve conversion rates and revenue outcomes
• Act as the connective tissue between sales, marketing, customer success, and product teams, ensuring alignment on goals and priorities
• Collaborate with finance, legal, and product teams to ensure seamless execution across the revenue lifecycle

Preferred Qualifications

• Have experience in the SaaS or tech industry
• Be passionate about You.com’s mission to redefine the internet and empower users

Benefits

• A remote-first work environment with hubs in California, NYC, and Canada that offer monthly in-person gatherings
• Unlimited PTO with 11 U.S. holidays observed and a week shutdown in December to rest and recharge
• Competitive health insurance plan, where 100% of the policyholder is covered and 75% for dependents, effective the first day of the month following your start date
• 12 weeks of paid parental leave in the U.S.; additional time off is also considered
• 401(k) Matching up to 3% with immediate vesting
• $500 work-from-home stipend to be used up to a year of your start date
• $1,200 / year Health & Wellness Allowance to support your personal goals
• In-person coworking weeks 1 to 2 times a year
• Change to collaborate with a team at the forefront of AI research
• Equity-eligible role
• You.com offers location-based compensation depending on location
• Salary range: 190-270K