Help Scout is hiring a
Director of Sales

Summary

Help Scout is seeking a seasoned Director of Sales to join their remote team and manage a team of 3 AEs. The role involves meeting or exceeding sales targets, collaborating with Marketing and Product leaders, and staying informed about trends in the category-specific landscapes.

Requirements

• You have about 7 years of proven sales experience
• You follow a sales methodology that fosters a standardized process for product demos, deal management, and close plans
• You have exceptional communication skills, both verbal and in writing
• You are a sales leader that is motivated by helping customers truly gain value over the long term
• You are excited to be part of a remote-first organization

Responsibilities

• Manage our sales team of 3 AEs and help them grow and excel in their careers
• Maintain a results-orientation mindset — you’re not satisfied unless we’re exceeding our sales targets
• Track and communicate out sales performance KPIs, including trends in win rates, ACV, sale cycle times, and rep productivity as well as conduct pipeline reviews to produce accurate sales forecasts
• Collaborate closely with Marketing and Product leaders to ensure adequate pipeline coverage, an alignment of GTM tactics, and to ensure prospect needs are reflected on the roadmap
• Stay in the loop on trends in category-specific landscapes to improve sales tactics and always be looking for better ways our sales team can close deals

Benefits

Help Scout offers a variety of perks and benefits to support you and your family. Our offerings include healthcare coverage, wellness resources, and more. Visit our careers page to learn more