Director of Sales

Summary

Join Narvar's growing team as the Director of Sales, EMEA, leading and scaling the Account Executive team across the region. Drive revenue growth by focusing on new logo acquisition and customer renewals. This pivotal role involves shaping go-to-market strategy, influencing cross-functional collaboration, and representing Narvar at industry events. You will build and mentor a high-performing team, navigating complex enterprise sales cycles and ensuring customer success. The ideal candidate will bring market insights and contribute to regional sales planning and talent development. Narvar offers a fully remote work environment and a chance to shape the future of post-purchase experience in Europe.

Requirements

• 10+ years of enterprise SaaS sales experience with a strong record of success in new logo acquisition and expansion
• 5+ years of sales leadership experience, ideally within EMEA markets
• Strong understanding of the European e-commerce and retail landscape
• Experience leading distributed teams across multiple countries and cultures
• Background in high-growth, fast-paced start-up or scale-up environments
• Proven success in challenger-style or consultative selling
• High EQ, excellent coaching skills, and passion for building strong sales culture
• Bachelor’s degree required; multilingual skills a plus
• Fanatical about customer experience and tenacious at solving challenges creatively and collaboratively

Responsibilities

• Lead and mentor a team of Account Executives focused on the EMEA region
• Drive new business generation and expand strategic relationships with existing customers
• Own the full customer lifecycle, including renewals and expansion, to ensure long-term retention and growth
• Build and execute sales strategies to exceed regional revenue goals
• Coach the team to develop and manage pipeline, forecast accurately, and close complex, multi-stakeholder deals
• Collaborate cross-functionally with Client Services, Product, Marketing, and other teams to ensure customer success and commercial alignment
• Represent Narvar at industry events, customer meetings, and thought leadership forums across EMEA
• Bring market insights, product feedback, and competitive intel back to internal teams to support continuous improvement
• Play a critical role in regional sales planning, process optimization, and talent development